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Salesforce-Sales-Representative Actual Exams, Salesforce-Sales-Representative Latest Test Cost

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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Topic
Details

Topic 1

Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.

Topic 2

Planning: In this topic, Salesforce Sales Professionals examine the elements of territory planning, such as account segmentation and prioritization. The focus of this topic is on creating approaches to engage key accounts effectively and developing robust business relationships with essential roles and personas.

Topic 3

Customer Engagement: In this topic, Salesforce Sales Professionals explore how to demonstrate thought leadership to shift customer perspectives and align solutions with needs. Moreover, the topic focuses on leveraging multiple touchpoints builds prospect interest, while nurturing relationships enhances product adoption.

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Salesforce Certified Sales Representative Sample Questions (Q89-Q94):

NEW QUESTION # 89
What is the desired outcome of an upsell proposal?

A. To decrease customer churn rate
B. To maintain current agreement during a renewal
C. To optimize existing product offerings

Answer: C

Explanation:
The desired outcome of an upsell proposal is to optimize existing product offerings by selling more features or services to an existing customer. Upselling helps to increase customer satisfaction, loyalty, and retention by providing them with more value and benefits from the product. Upselling also helps toincrease revenue and profitability for the sales rep and the company.References:https://www.salesforce.com/resources/articles
/upselling/#upselling-definition

NEW QUESTION # 90
A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals.
Which skill is the sales rep growing?

A. Business acumen
B. Product knowledge
C. Sales acumen

Answer: A

Explanation:
Business acumen is the ability to understand the business environment, the customer's industry, and the customer's specific challenges and goals. A junior sales representative who engages with key accounts to understand their pain points, current solutions, and future goals is growing their business acumen skill. By doing so, they can better align their product or service with the customer's needs and expectations, and create more value for them. Business acumen is one of the core competencies of a sales professional, as it helps them build credibility, trust, and rapport with the customer, and differentiate themselves from the competition. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Build and Maintain Relationships with Key Accounts"
[Sales Rep Training], unit "Prepare Your Team to Sell Successfully"

NEW QUESTION # 91
A sales representative wants to highlight a customer's return on their investment.
Which type of analysis should the sales rep use to show this?

A. Cost benefit analysis
B. Root cause analysis
C. SWOT analysis

Answer: A

Explanation:
A cost benefit analysis is a type of analysis that compares the costs and benefits of a project or decision, and calculates the net value or return on investment. A cost benefit analysis can help a sales rep highlight a customer's return on their investment by showing how the benefits of the product or service outweigh the costs, and by quantifying the value in monetary terms. A cost benefit analysis should include all relevant costs and benefits, such as initial costs, recurring costs,opportunity costs, direct benefits, indirect benefits, and intangible benefits. A cost benefit analysis should also consider the time value of money, the discount rate, and the payback period. References:
* Sales Rep Training: Create Effective Selling Habits, unit "Use Cost Benefit Analysis to Sell with Value".
* Cert Prep: Salesforce Certified Sales Representative, unit "Close Deals with Value".
* How to calculate your Return on Customer Investment.

NEW QUESTION # 92
A sales representative presented a solution and overcame the objections, but the prospect is still not completely ready to commit. The sales rep suspects the prospect is unsure about the product and will want to return it. The sales rep decides to let the prospect try out the product for a predetermined period.
Which type of close was chosen?

A. Puppy Dog
B. Summary
C. Assumptive

Answer: A

Explanation:
A puppy dog close is a sales technique that involves letting the prospect try out the product or service for a limited time, hoping that they will fall in love with it and buy it. This type of close is often used for products that have a high emotional appeal, such as cars, jewelry, or pets. The sales representative in this scenario chose a puppy dog close because they suspected the prospect was unsure about the product and wanted to give them a chance to experience its benefits firsthand. Reference:
Cert Prep: Salesforce Certified Sales Representative, Unit 5: Close the Deal
[Sales Rep Training], Unit 2: Close the Deal
Salesforce Certified Sales Representative Exam Guide, Section 5: Closing Deals

NEW QUESTION # 93
A sales representative wants to gain access to new buyers by leveraging people who are loyal to them, likely to recommend their solution, and well respected in their organization.
Which type of customer does the sales rep want to target?

A. Supportive
B. Champion
C. Favorable

Answer: B

Explanation:
A champion is a type of customer who is loyal to the sales rep, likely to recommend their solution, and well respected in their organization. A champion can help the sales rep gain access to new buyers by influencing their decision-making process, providing referrals and testimonials, and advocating for the solution within their organization. Reference: https://www.salesforce.com/resources/articles/sales-champion/#sales-champion-definition

NEW QUESTION # 94
......

With the rapid development of the world economy and frequent contacts between different countries, the talent competition is increasing day by day, and the employment pressure is also increasing day by day. If you want to get a better job and relieve your employment pressure, it is essential for you to get the Salesforce-Sales-Representative Certification. However, due to the severe employment situation, more and more people have been crazy for passing the Salesforce-Sales-Representative exam by taking examinations, the exam has also been more and more difficult to pass.

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