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Latest C-TS470-2412 Exam Topics | Practice C-TS470-2412 Questions

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SAP C-TS470-2412 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.

Topic 2

Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

Topic 3

Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.

Topic 4

Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

>> Latest C-TS470-2412 Exam Topics <<

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q78-Q83):

NEW QUESTION # 78
Which functions are defined in the item category configuration? Note: There are 2 correct answers to this question.

A. Contract item filter by product list
B. Billing relevance
C. Product type
D. Billing plan type

Answer: B,D

Explanation:
Item category configuration in SAP S/4HANA Service defines item behavior:
* Billing plan type: Specifies if and how billing plans (e.g., periodic, milestone) are applied to the item.
* Billing relevance: Determines whether the item is billable (e.g., A for order-related billing) and how it' s processed in billing documents.
* Contract item filter by product list: Not a standard function in item category configuration.
* Product type: Defined in material/service master data, not item category.This is set in Customizing under Service # Transactions."Item category configuration defines billing plan type and billing relevance for service items." (SAP Help Portal, Item Category Configuration).

NEW QUESTION # 79
Which of the following can you assign to a work center? Note: There are 2 correct answers to this question.

A. Planner group
B. Maintenance planning plant
C. Capacity category
D. Task list usage

Answer: C,D

Explanation:
Work centers in SAP S/4HANA Service (and Plant Maintenance) define execution locations and capacities:
* Task list usage: Specifies which task lists (e.g., service or maintenance) the work center can use, assigned in the work center master data (transaction CR01).
* Capacity category: Defines the type of capacity (e.g., labor, machine) available at the work center, critical for scheduling.
* Planner group: Assigned to technical objects or orders, not directly to work centers.
* Maintenance planning plant: A work center is assigned to a plant during creation, but the plant itself isn't assigned to the work center as a customizable attribute.These settings are configured in the work center master record."Assign task list usage and capacity categories to a work center to define its operational scope." (SAP Help Portal, Work Center Master Data).

NEW QUESTION # 80
What are characteristics of an in-house repair process? Note: There are 3 correct answers to this question.

A. Items can be added to repair orders using service order templates.
B. Credit checks can be executed in repair orders and repair quotations.
C. An in-house repair process requires the Service with Advanced Execution scenario.
D. For each repair object, a service contract item must be assigned.
E. Advanced Returns Management (ARM) can be used for customer returns.

Answer: A,B,E

Explanation:
The in-house repair process (scope item 3XK) has specific characteristics:
* Advanced Returns Management (ARM) can be used for customer returns: ARM integrates with in- house repair to manage return authorizations and goods receipt.
* Items can be added to repair orders using service order templates: Templates streamline adding standard repair items to orders.
* Credit checks can be executed in repair orders and repair quotations: Credit management is supported to ensure customer creditworthiness.
* For each repair object, a service contract item must be assigned: Contracts are optional, not mandatory for repair objects.
* An in-house repair process requires the Service with Advanced Execution scenario: Advanced execution is an enhancement, not a requirement for basic in-house repair.These align with SAP's in- house repair design."In-house repair supports ARM for returns, templates for order items, and credit checks." (SAP Signavio Process Navigator, In-House Repair).

NEW QUESTION # 81
How do you perform a diagnosis for a repair object?

A. Plan diagnosis # Perform diagnosis # Perform precheck # Decide on next steps # Charge customer
B. Perform precheck # Plan diagnosis # Perform diagnosis # Decide on next steps # Charge customer
C. Perform precheck # Charge customer # Plan diagnosis # Perform diagnosis # Decide on next steps
D. Plan diagnosis # Perform precheck # Perform diagnosis # Charge customer # Decide on next steps

Answer: B

Explanation:
Diagnosing a repair object in the in-house repair process follows a logical sequence:
* Perform precheck # Plan diagnosis # Perform diagnosis # Decide on next steps # Charge customer
* Starts with a pre-check to assess the object, followed by planning the diagnosis (e.g., assigning tasks), performing it, deciding the outcome (e.g., repair or reject), and finally charging the customer if applicable. This aligns with the repair workflow in scope item 3XK.
* Other sequences disrupt the practical flow (e.g., charging before diagnosis or pre-check after diagnosis)."The diagnosis process begins with a pre-check, followed by planning and performing the diagnosis, deciding next steps, and charging the customer." (SAP Signavio Process Navigator, In-House Repair).

NEW QUESTION # 82
Which type of objects can you maintain in the object list assigned to a contract item? Note: There are 3 correct answers to this question.

A. Equipment
B. Functional location
C. Document
D. Product
E. Equipment bill of material

Answer: A,B,D

Explanation:
In SAP S/4HANA Service contracts (scope item 3MO), the object list for a contract item specifies covered objects:
* Equipment: Individual equipment (e.g., serialized assets) can be assigned to track service coverage.
* Product: Materials or service products covered under the contract are listed.
* Functional location: Locations where services are performed can be included in the object list.
* Equipment bill of material: BOMs are referenced separately, not directly in the object list.
* Document: Documents are managed via Document Management System (DMS), not as contract objects.This is configured in the service contract item details."Assign equipment, products, and functional locations to the object list of a service contract item." (SAP Help Portal, Service Contract Management).

NEW QUESTION # 83
......

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