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Die CIS -HAM -Zertifizierungsprüfung (Servicenow Certified Implementation Specialist - Hardware Asset Management (CIS -HAM) ist für IT -Fachleute ausgelegt, die sich auf die Verwaltung und Optimierung von Hardware -Assets spezialisiert haben. Die Prüfung deckt eine breite Palette von Themen ab, darunter Hardware Asset Lifecycle Management, Software -Asset -Management, Beschaffung und Verträge und Lieferantenmanagement. Durch die Abgabe dieser Prüfung werden die Kandidaten ihre Fähigkeiten in Bezug auf die Verwendung von Servicenow zur Rationalisierung von Hardware -Asset -Managementprozessen, die Verringerung der Kosten und die Verbesserung der betrieblichen Effizienz demonstrieren.

Die CIS-HAM-Prüfung ist eine computergestützte Prüfung, die aus 60 Multiple-Choice-Fragen besteht. Die Kandidaten haben 90 Minuten Zeit, um die Prüfung abzuschließen, und eine Bestehensnote von 70% ist erforderlich, um die Zertifizierung zu erhalten. Die Prüfung wird vom Testpartner von ServiceNow, Kryterion, durchgeführt und kann in jedem Kryterion-Testcenter auf der ganzen Welt abgelegt werden.

>> CIS-HAM Originale Fragen <<

CIS-HAM Übungsfragen: Certified Implementation Specialist - Hardware Asset Management & CIS-HAM Dateien Prüfungsunterlagen

Manchmal bedeutet ein kleinem Schritt ein großem Fortschritt des Lebens. Die ServiceNow CIS-HAM Prüfung scheit nur ein kleinem Test zu sein, aber der Vorteil der Prüfungszertifizierung der ServiceNow CIS-HAM für Ihr Arbeitsleben darf nicht übersehen werden. Diese internationale Zertifikat beweist Ihre ausgezeichnete IT-Fähigkeit. Neben ServiceNow CIS-HAM sind auch andere Zertifizierungsprüfung sehr wichtig, deren neueste Unterlagen können Sie auch auf unserer Webseite finden.

ServiceNow Certified Implementation Specialist - Hardware Asset Management CIS-HAM Prüfungsfragen mit Lösungen (Q94-Q99):

94. Frage
For advanced risk assessment, risk response can be handled in the following ways:
(Choose two.)

• A. Must create a mitigation response task
• B. Create multiple risk response tasks Most Voted
• C. Must create at least one risk response task
• D. Skipped entirely based on attributes defined in the RAM

Antwort: B,C

Begründung:
Explanation
According to the ServiceNow Hardware Asset Management documentation, advanced risk assessment is a process of identifying, analyzing, and evaluating the risks associated with hardware assets and configuration items (CIs) in the configuration management database (CMDB)1. Advanced risk assessment uses the Advanced Risk Assessment engine, which is built to address risk through an integrated risk framework2. The advanced risk assessment process consists of the following steps1:
Create a risk assessment scope: This step defines the scope and criteria of the data to be assessed, such as the asset class, category, or attribute. The risk assessment scope also specifies the frequency and duration of the assessment.
Create a risk assessment schedule: This step determines when and how often the assessment runs, based on the risk assessment scope. The risk assessment schedule also defines the assessment owner, who is responsible for overseeing the assessment process and approving the results.
Assign the assessment tasks: This step assigns the assessment tasks to the appropriate assessors, who are the users or groups who have the knowledge and authority to evaluate and update the data. The assessment tasks can be assigned manually or automatically, based on predefined rules or workflows.
Run the assessment: This step executes the assessment process, which involves sending notifications and reminders to the assessors, displaying the data to be assessed in a user-friendly interface, allowing the assessors to review and modify the data, and tracking the progress and status of the assessment tasks.
Review the assessment results: This step allows the assessment owner to verify and approve the results of the assessment, before applying the changes to the CMDB. The assessment owner can also view the risk scores, risk indicators, and risk heat maps of the assessed data.
Handle the risk response: This step involves creating and managing risk response tasks to address the identified risks. Risk response tasks are records that track the actions taken to mitigate, transfer, avoid, or accept the risks. Risk response tasks can be created manually by the assessment owner or automatically by the system based on predefined rules or workflows.
For advanced risk assessment, risk response can be handled in the following ways:
Create multiple risk response tasks: This option allows the assessment owner to create more than one risk response task for each assessed data, depending on the complexity and severity of the risk. For example, the assessment owner can create a mitigation task to reduce the impact or likelihood of the risk, and a transfer task to shift the responsibility or ownership of the risk to another party3.
Create at least one risk response task: This option requires the assessment owner to create at least one risk response task for each assessed data, regardless of the complexity and severity of the risk. This ensures that every risk is addressed and documented in the system3.
The other options are not correct because:
Skipped entirely based on attributes defined in the RAM: This option is not a valid way to handle risk response for advanced risk assessment. The RAM (Risk Assessment Matrix) is a tool that helps to calculate the risk score and risk indicator of the assessed data, based on the impact and likelihood attributes defined in the risk assessment scope1. The RAM does not determine whether to skip the risk response or not.
Must create a mitigation response task: This option is not a mandatory way to handle risk response for advanced risk assessment. A mitigation response task is one of the possible types of risk response tasks, but not the only one. Depending on the risk appetite and strategy of the organization, the assessment owner can choose other types of risk response tasks, such as transfer, avoid, or accept3.
References:
ServiceNow Hardware Asset Management: Advanced Risk Assessment
ServiceNow Hardware Asset Management: Risk response tasks
ServiceNow Hardware Asset Management: ServiceNow Risk Management

 

95. Frage
Which applications are required to perform a blind audit of your asset inventory?

• A. Hardware Asset Management (HAM) and ServiceNow Agent mobile app
• B. Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
• C. ITSM Asset Management and ServiceNow My Assets mobile app
• D. Hardware Asset Management (HAM) and Software Asset Management (SAM)
• E. ITSM Asset Management and ServiceNow Agent mobile app

Antwort: A

Begründung:
A blind audit is a type of inventory audit that does not provide any information about the expected assets in a location. The auditor scans all the assets in the location and compares them with the records in ServiceNow1.
To perform a blind audit, you need the Hardware Asset Management (HAM) application, which enables you to manage the lifecycle of your hardware assets, and the ServiceNow Agent mobile app, which allows you to scan asset tags and barcodes using your mobile device12.
The ServiceNow My Assets mobile app is used to view and request assets from the enterprise asset catalog, not to perform audits3.
The Software Asset Management (SAM) application is used to optimize software licenses and compliance, not to perform audits4.
The ITSM Asset Management application is used to track the financial, contractual, and inventory details of hardware and devices, not to perform audits. Reference:
1: Audit your inventory - Product Documentation: San Diego - ServiceNow
2: Enterprise Asset Inventory Management - ServiceNow
3: My Assets mobile app - Product Documentation: San Diego - ServiceNow
4: Software Asset Management - ServiceNow
5: IT Asset Management - ServiceNow

 

96. Frage
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

• A. Asset tracking unit, Manufacturer, Model number
• B. Name, Device type, Model category
• C. Asset tracking unit, Manufacturer, Model category
• D. Name, Manufacturer, Model number
• E. Name, Asset tracking unit, Model number

Antwort: D

Begründung:
To perform hardware model normalization, you need to use the Hardware Model Normalization Content Service, which is a data service that provides standardized information about hardware models from various manufacturers. You can access this service from the Hardware Model Normalization module under Asset Management. To set the normalized display name for a hardware model, you need to use the following three fields from the hardware model record:
* Name: This is the name of the hardware model as it appears in the model catalog or the CMDB. For example, "iPhone 12 Pro".
* Manufacturer: This is the name of the manufacturer of the hardware model. For example, "Apple".
* Model number: This is the unique identifier of the hardware model assigned by the manufacturer. For example, "A2341".
The normalized display name is a combination of these three fields, separated by commas. For example,
"iPhone 12 Pro, Apple, A2341". The normalized display name helps you to easily identify and compare hardware models across different sources and platforms. References: Hardware Model Normalization, Demo - HAM Professional - Hardware Model Normalization, Work with hardware normalization, Hardware Asset Management - ServiceNow

 

97. Frage
What minimum role is required in order to use the Hardware Asset dashboard?

• A. inventory_admin
• B. asset_manager
• C. ham_admin
• D. ham_user
• E. asset

Antwort: D

Begründung:
According to the ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path, the Hardware Asset dashboard is a feature that shows key metrics on your hardware and consumable models and assets for the entire asset life cycle.
The Hardware Asset dashboard is available with the Hardware Asset Management (HAM) application, which is a licensable application that provides advanced workflow, automation, and mobile capabilities to maintain your assets1.
To access the Hardware Asset dashboard, you need to have the ham_user role, which is the minimum role required to use the HAM application1.
The ham_user role grants you the permission to view and update hardware and consumable assets, transfer orders, disposal orders, and RMA requests1.
Therefore, the correct answer is option C, ham_user, as it is the minimum role required to use the Hardware Asset dashboard. References:
ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path Hardware Asset Management documentation What is Hardware Asset Management?

 

98. Frage
What are the key steps for importing asset data? (Choose three.)

• A. Load data
• B. Consolidate data
• C. Create transform map
• D. Merge transform maps
• E. Update transform map
• F. Run transform map

Antwort: A,C,F

Begründung:
Explanation
Create transform map: A transform map is a set of field mappings that determine how the source data in the import set table is transformed into the target data in the hardware asset table. You can create a transform map by using the Load Data UI page, or by navigating to System Import Sets > Create Transform Map. You need to specify the source table, the target table, and the field mappings between them. You can also define coalesce fields, which are used to prevent duplicate records from being created or updated. For example, you can use the asset tag or the serial number as a coalesce field.
Load data: To load data into the import set table, you need to select a data source, such as a file, a JDBC data source, or a web service. You can use the Load Data UI page, or navigate to System Import Sets > Load Data. You need to specify the source type, the file name or the connection URL, the sheet number and the header row (if using a file), and the import set table name. You can also preview the data before loading it into the table.
Run transform map: To run the transform map, you need to navigate to System Import Sets > Transform Maps, and select the transform map that you created. You can then click on the Run Transform button, which will execute the field mappings and transform the data from the import set table to the hardware asset table. You can also view the transformation history, the transformation statistics, and the transformation log to monitor the progress and the results of the transformation.
References:
Importing Hardware Assets into ServiceNow, which provides a step-by-step guide on how to import hardware assets into ServiceNow using an excel spreadsheet, an import set table, and a transform map.
Hardware Asset Inventory Management, which explains how to streamline inventory stock orders, empower employees with a robust asset catalog, monitor stock depletions, track shipments, scan assets with a mobile device, and plan asset refresh cycles.
Getting Started with ServiceNow Hardware Asset Management, which provides general procedures and forms for performing asset lifecycle management activities in ServiceNow.

 

99. Frage
......

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