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The SAP C-THINK1-02 Exam is aimed at individuals who are interested in learning about and applying design thinking methodologies in their work. To take the exam, candidates need to have a basic understanding of design principles, project management, and customer service. In addition, they should have experience in working with cross-functional teams in order to solve complex problems.

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SAP Certified Associate - Design Thinking Sample Questions (Q11-Q16):

NEW QUESTION # 11
What do you brainstorm during charretting? Note: There are 3 correct answers to this question.

A. Ideas for prototyping
B. Users and context
C. Scoping techniques.
D. Solutions
E. Issues and insights

Answer: B,D,E

Explanation:
Charretting is a collaborative brainstorming technique used to generate ideas quickly and efficiently. Here's why the correct answers are B, C, and D:
* Why this is incorrect:Scoping techniques are used during the scoping phase to define and refine the challenge. Charretting, however, focuses on generating ideas related to the problem, users, and potential solutions, not on scoping.

NEW QUESTION # 12
Design thinking is a human-centered approach.

A. False
B. True

Answer: B

NEW QUESTION # 13
What type of thinking does Design Thinking combine with analytical thinking? Note: There is 1 correct answers to this question.

A. Innovative
B. Intuitive
C. Inspired
D. Intellectual.

Answer: B

Explanation:
Design Thinking combines analytical thinking with intuitive thinking to balance logic and creativity in problem-solving. Here's why the correct answer is A:
* Intuitive (A):Intuitive thinking allows teams to tap into emotions, instincts, and creative insights, which are essential for generating innovative solutions. SAP emphasizes that combining intuitive thinking with analytical thinking enables teams to address complex problems holistically, leveraging both data-driven analysis and human-centered creativity.
Incorrect Options:
* B. Intellectual:Intellectual thinking overlaps with analytical thinking and does not capture the creative, empathetic aspect of Design Thinking.
* C. Inspired:While inspiration is important, it is not a distinct type of thinking. Intuitive thinking encompasses the creative and emotional aspects of inspiration.
* D. Innovative:Innovation is an outcome of Design Thinking, not a type of thinking itself.

NEW QUESTION # 14
How do you gain a deeper understanding of the problem? Note: There are 3 correct answers to this question.

A. Run different interview formats.
B. Conduct adjacent and analogous research
C. Define an empathy map
D. Create a "day in the life" of the persona
E. Execute field research and observe users

Answer: A,B,E

Explanation:
To gain a deeper understanding of the problem, teams must employ a combination of research methods that provide rich, qualitative insights into user needs and behaviors. Below is a detailed explanation of the correct answers:
* Definition:Adjacent and analogous research involves studying industries, contexts, or scenarios that are similar to the problem space but not directly related.
* Why it's important:
* This approach provides fresh perspectives and uncovers innovative solutions that may not be apparent within the immediate context.
* SAP Design Thinking methodology encourages teams to look beyond their immediate domain to identify patterns and inspiration.

NEW QUESTION # 15
Which of the following rules apply to the brainstorming technique? Note: There are 2 correct Answers to this question.

A. Encourage wild ideas
B. Use a random selection of ideas
C. Focus on best ideas
D. Have one conversation at a time

Answer: A,D

NEW QUESTION # 16
......

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Paul Walker Paul Walker

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