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Latest Salesforce CRT-251 Questions - Get Essential Exam Knowledge [2025]

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Salesforce CRT-251, also known as the Salesforce Certified Sales Cloud Consultant certification exam, is a comprehensive exam designed to test a candidate’s knowledge and skills in the Sales Cloud domain of Salesforce. Salesforce Certified Sales Cloud Consultant certification is intended for professionals who want to demonstrate their expertise in implementing Salesforce Sales Cloud solutions to clients.

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Salesforce Certified Sales Cloud Consultant exam, also known as CRT-251, is a certification program that tests an individual's knowledge and skills in the implementation and consulting of Salesforce Sales Cloud solutions. CRT-251 Exam is designed for professionals who specialize in sales, client relationship management, and business development. It is an industry-recognized certification that validates an individual's expertise in Sales Cloud implementation and consulting.

Salesforce Certified Sales Cloud Consultant Sample Questions (Q168-Q173):

NEW QUESTION # 168
Northern Trail Outfitters wants a visual representation in the Salesforce Mobile App of each account's sales by month. What should be recommended ?

A. Create a dashboard component and use a Chatter feed on the account in Salesforce.
B. Create a Visualforce page with an embedded chart component for each account
C. Embed a chart on the account page ; no other customization is needed.
D. Embed a chart on the account page and use custom link to filter by account

Answer: C

NEW QUESTION # 169
Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team's automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source database.
What should a consultant recommend to meet this requirement?

A. Use a custom External ID field and map this to the source record ID value.
B. Use a custom field named External ID and map this to the Sales Cloud record value.
C. Use the standard External ID field and map this to the source record ID value.

Answer: A

Explanation:
To facilitate record referencing and synchronization between Sales Cloud and an external database, the best practice is to use a custom External ID field. This field can be mapped directly to the unique record ID from the source database. External ID fields in Salesforce are specifically designed for integrating with external systems, allowing efficient data cross-referencing and deduplication.
Using a custom External ID field ensures that the migrated records maintain a unique identifier that matches the original source, simplifying future synchronization and data management tasks. This setup is especially useful when dealing with large volumes of data, as in the case of Cloud Kicks, which has migrated 70 million records. This method is preferable over a standard External ID, as it offers flexibility in defining the exact field and data type to meet Cloud Kicks' specific requirements.

NEW QUESTION # 170
Which prerequisite should the consultant consider before enabling Opportunity Splits?

A. Ensure open opportunities are owned by active users,
B. Add customized split types to opportunities.
C. Enable Opportunity Teams and confirm the owner is a team member.

Answer: C

NEW QUESTION # 171
A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?

A. Set obtainable metrics, goals, and milestones before the conference.
B. Reduce the scope and deploy Accounts and Contacts before the conference.
C. Implement Sales Cloud out of the box and iterate before the conference.

Answer: C

Explanation:
To meet Cloud Kicks' requirement of having Sales Cloud ready in time for the global conference, implementing Sales Cloud with its out-of-the-box features is the most effective strategy. This allows the team to start using core features for tracking accounts, contacts, and opportunities immediately. Iterative improvements can be made as feedback is gathered, ensuring a usable solution is in place while enhancements are made incrementally.
Setting metrics and reducing scope can be helpful, but implementing Sales Cloud in its default form provides the quickest route to functionality. Salesforce supports iterative deployment, especially in time-sensitive projects, to ensure initial usability while refinements are underway.
Salesforce Documentation Reference:
Sales Cloud Quick Start Guide
Sales Cloud Iterative Implementation

NEW QUESTION # 172
Northern Trail Outfitter has created a Complaints custom object related to Accounts. Due to the sensitive nature of these records, the object's visibility has been set to Private. A dedicated subnet of support users who will work on these items has been added to a Complaints Specialist public group. Only users within the Complaints Specialist public group should be able to view and edit any Compliant record.
Which two options should a consultant recommend to meet the requirements? Choose 2 answers

A. Use Apex managed sharing to grant record access to users In the Complaints Specialist public group and restrict manager visibility.
B. Uncheck the Grant Access Using Hierarchies checkbox in Sharing Settings for the Complaints object.
C. Create a catena-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
D. Set the Complaint object's default visibility to allow only the users in the Complaints Specialist group to access the records.

Answer: B,C

NEW QUESTION # 173
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