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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic
Details

Topic 1

Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

Topic 2

Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.

Topic 3

Schedule
Review
Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

Topic 4

PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
importing Regions-Practices-Groups.

Topic 5

User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

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Certinia PSA System Administrator 2023 Sample Questions (Q13-Q18):

NEW QUESTION # 13
Your company hired its first part-time employee that needs to be set up as a Consultant in PSA. They will work about 20 hours a week instead of the normal 40 hours a week.
Which of the following steps should you take to ensure this consultant's utilization calculation will be calculated correctly?

A. Create a new "Utilization Calculation" labeled Part Time
B. Create a new Part Time "Work Calendar" for 20 hours
C. Create a new "Role" indicating the user is a Part Time Consultant

Answer: B

Explanation:
To ensure that apart-time consultant's utilization is calculated correctly, the best approach is to:
* Create a new Work Calendarwith a 20-hour work week (e.g., 4 hours per day for a 5-day workweek).
* Assign the new work calendarto the part-time consultant.
* Ensure utilization calculations respect the work calendar, as PSA calculates utilization based on available hours from the assigned work calendar.
* Option A (Creating a new "Role")is incorrect because roles do not impact utilization calculations directly.
* Option C (Creating a new Utilization Calculation)is incorrect because utilization calculations apply broadly and should not be created for individual cases.
Thus, the correct answer isB.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 14
A Resource Record is required to perform which two of the following actions? (Choose two.)

A. Being assigned to a project
B. Entering a timecard and expense report
C. Creating a milestone

Answer: A,B

NEW QUESTION # 15
Your company has asked you as the Sysadmin to edit a few Timecards that have already been approved. There are no Billing Events associated with the Timecards. What specific system permission allows you to perform this action?

A. The System Administrator Profile
B. The Timecard Ops Edit Permission Control
C. None - PSA does not allow any updates to approved Timecards

Answer: B

NEW QUESTION # 16
Your organization has decided to use Workspaces but you notice the "PSA workspaces" package has not been installed. What should you do?

A. Go to FF Community, download the package, and install it
B. Create a Support ticket
C. Call your FF Account Executive

Answer: C

NEW QUESTION # 17
You are notified that some approved Miscellaneous Adjustments records are not getting picked up in the Billing Event Generation process during month end billing.
Which two of the following system settings do you need to have in place for Miscellaneous Adjustments to get picked up in the billing run? (Choose two.)

A. The Effective Date value on the Miscellaneous Adjustments records is within the Date range of the Time period used on the Billing Generation process.
B. The person running the Billing Event Generation process does not have Billing Miscellaneous Adjustments permission control for the Region. Account, or Project selected on the Billing Generation process.
C. The Transaction Category value on the Miscellaneous Adjustments record exists in the Configuration option: BillingCategories.

Answer: A,C

Explanation:
When Miscellaneous Adjustments records are not picked up in theBilling Event Generation process, the issue is often related to the system settings. The following conditions must be met:
* Effective Date Range:The Miscellaneous Adjustments record'sEffective Datemust fall within thetime period specifiedin the Billing Event Generation process. If the date is outside this range, the record will be excluded from the billing event.
* Transaction Category Mapping:TheTransaction Categoryon the Miscellaneous Adjustments record must be included in theBillingCategories configuration option. This ensures that the system correctly categorizes and includes the Miscellaneous Adjustments in the billing process.
On the other hand:
* Option B ("The person running the Billing Event Generation process does not have Billing Miscellaneous Adjustments permission control for the Region, Account, or Project")is incorrect.
While permission controls impact user access, they do not directly affect whether Miscellaneous Adjustments records are picked up by the billing process.
Thus, the correct answer isA and C.
References:
* PSA Sys Admin Essentials Student Guide Fall 20
* FF-PSA-v15-Customer-Overview_1.0

NEW QUESTION # 18
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