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IFMA CFM Exam Syllabus Topics:

Topic
Details

Topic 1

Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.

Topic 2

Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.

Topic 3

Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.

Topic 4

Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.

Topic 5

Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Topic 6

Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.

Topic 7

Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.

Topic 8

Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.

IFMA Certified Facility Manager Sample Questions (Q75-Q80):

NEW QUESTION # 75
You have been informed about a heavy water leakage, but you are away from town. How would you guide the on-site staff?

A. Direct the staff to immediately call in a contractor.
B. Advise staff to scan the building to isolate the water leak. They should also evacuate people from the area of the leak.
C. Direct staff using the facility master plan, as-built layout drawings, and the BMS to identify the source of the leak.

Answer: C

Explanation:
To effectively manage a heavy water leak remotely, the best approach is to guide staff using the facility' s master plan, as-built drawings, and Building Management System (BMS) (Option B).
Why Option B is Correct?
* Facility master plans and as-built drawings help locate shutoff valves and critical water supply points, allowing staff to take immediate corrective actions.
* The Building Management System (BMS) provides real-time monitoring, helping identify the exact source and severity of the leak.
* IFMA's Operations & Maintenance Core Competency states that facility managers must effectively use digital tools, drawings, and automated systems for facility issue resolution.
Why Other Options Are Incorrect?
* Option A (Scan the building and evacuate people): While identifying leaks is important, without proper system data, staff may struggle to locate the source efficiently.
* Option C (Call a contractor immediately): Contractors should be contacted only after internal staff have assessed and attempted to control the situation.

NEW QUESTION # 76
How can the building information model (BIM) be used for emergency preparedness?

A. It is not useful for emergency preparedness.
B. It creates a virtual environment of the building for emergency personnel.
C. It can help predict how an emergency will unfold.
D. It provides first responders with the names of all building occupants.

Answer: B

Explanation:
BIM creates a virtual environment (C)that can be used by emergency personnel toanalyze escape routes, fire hazards, and security vulnerabilities.
* BIM aids in emergency planning by offering real-time access to building layouts, exits, fire suppression systems, and structural integrity.
* Why not other options?
* (A) BIM does not track individual occupants in real-time.
* (B) BIM is highly relevant for emergency preparedness, especially in risk analysis and planning.
* (D) While BIM provides data for emergency planning, it does not predict the exact course of an emergency.

NEW QUESTION # 77
What happens if a plumbing trap gets dry?

A. Odors can enter the building
B. It will lose its prime and stop draining
C. The seals can dry out and start to leak

Answer: A

Explanation:
A dry plumbing trap allows sewer gases and odors to enter the building (Option A).
Why Option A is Correct?
* The water seal in a plumbing trap prevents sewer gases from escaping.
* If the trap dries out, it no longer blocks odors, which can cause indoor air quality issues.
* IFMA's Operations & Maintenance Core Competency emphasizes proper plumbing maintenance to prevent health hazards.

NEW QUESTION # 78
When it comes to posting required signage pertaining to fire emergencies, which message is the MOST immediate?

A. Location of First Aid kits
B. Location of AED with directions for its use
C. Location of emergency exits

Answer: C

Explanation:
The most immediate and critical message in a fire emergency is the location of emergency exits (Option B), as evacuation is the top priority.
Why Option B is Correct?
* Fire evacuation must happen quickly and efficiently to ensure occupant safety.
* Emergency exit signs must be visible, illuminated, and unobstructed as per fire codes (NFPA 101 - Life Safety Code).
* IFMA's Emergency Preparedness & Business Continuity Core Competency prioritizes clear exit signage and emergency egress planning.
Why Other Options Are Incorrect?
* Option A (First Aid kits): First aid is important but secondary to ensuring occupants can safely exit the building.
* Option C (AED location and usage): AEDs are for medical emergencies, not fire evacuation.

NEW QUESTION # 79
A facility manager wants to implement a centralized work request center for facility requests. After market research, the facility manager finds several different ways to prioritize requests. Which criteria should be used to prioritize work requests?

A. Job classification, total cost, complexity.
B. Criticality, material cost, complexity.
C. Criticality, total cost, completion time.
D. Criticality, safety, complexity.

Answer: D

Explanation:
Work request prioritization in facility management should focus on:
* Criticality- The impact on operations and safety if the issue is not addressed.
* Safety- The risk level to occupants and property.
* Complexity- The effort and resources required to complete the request.
Prioritizingcritical and safety-relatedtasks ensures thathigh-riskissues are addressed first, minimizing downtime and liability. Cost (Options A, C, D) is a secondary factor, as urgent safety issues must be resolved regardless of cost.

NEW QUESTION # 80
......

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Luke Thomas Luke Thomas

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