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Salesforce CRT-251 Certification Exam is a valuable credential for individuals seeking to advance their career in sales and become experts in the Sales Cloud. By demonstrating their knowledge and skills in this area, certified professionals can enhance their credibility and open up new opportunities for professional growth and advancement.
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Salesforce Certified Sales Cloud Consultant exam is a challenging test that covers a wide range of topics related to sales and marketing management. It includes questions on topics such as sales forecasting, opportunity management, lead management, account and contact management, and more. CRT-251 Exam is designed to test not only your knowledge of Salesforce Sales Cloud, but also your ability to apply that knowledge to real-world scenarios.
Salesforce Certified Sales Cloud Consultant Sample Questions (Q83-Q88):
NEW QUESTION # 83
A custom lead qualification process was implemented at Universal Containers over a year ago. The process has been underutilized by sales reps. A consultant suggested that the reason why adoption of the process by sales reps is poor is due to a lack of executive sponsorship.
Why is executive sponsor involvement so important for success?
- A. Executive sponsors ensure there Is a workable solution.
- B. Executive sponsors support the system after launch.
- C. Executive sponsors are champions of the project.
Answer: C
NEW QUESTION # 84
When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?
- A. Opt for custom development, weighing long-term scalability and maintenance against quick solutions.
- B. Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources,
- C. Prioritize standard Salesforce features to manage costs while ensuring project success.
Answer: B
Explanation:
When addressing challenges within Cloud Kicks' Sales Cloud project, the consultant should prioritize assessing project requirements to decide if custom development or third-party apps are needed, considering budget and resources. This approach ensures that the solution is tailored to the specific needs of the project while balancing cost and resource constraints. By evaluating both custom development and third-party applications, the consultant can choose the most effective solution that meets the project's requirements and adheres to best practices for scalability and maintainability. Salesforce recommends evaluating standard features, custom solutions, and third-party apps to find the best fit for the project's needs.
NEW QUESTION # 85
Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
Choose 3 answers
- A. Role Playing
- B. Shadowing
- C. Interviewing
- D. Leading Workshops
- E. Embodying
Answer: B,C,D
Explanation:
Shadowing, interviewing, and leading workshops are three approaches that a consultant can use to learn about and empathize with the customer. Shadowing involves observing how the customer performs their tasks and interacts with their systems. Interviewing involves asking open-ended questions to understand the customer's goals, challenges, and pain points. Leading workshops involves facilitating group discussions and activities to elicit requirements, feedback, and solutions from the customer. Verified Reference:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 18)
https://trailhead.salesforce.com/en/content/learn/modules/consulting_skills_for_salesforce_professionals/discover-the-customer-situation
NEW QUESTION # 86
Cloud Kicks recently launched Sales Cloud. Admins need to know the pages with the highest traffic.
Which option should a consultant recommend to meet this requirement?
- A. Install the Salesforce Adoption Dashboards package from AppExchange.
- B. Create a custom report based on Lightning Usage By Browser Metrics.
- C. Create a custom report based on Lightning Exit By Page Metrics.
Answer: A
NEW QUESTION # 87
Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.
Which approach should the consultant use for the source data migration?
- A. Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.
- B. Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.
- C. Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.
- D. Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.
Answer: B
Explanation:
Explanation
This is the approach that the consultant should use for the source data migration. Accounts, Contacts, and Opportunities are related objects in Salesforce, and they have dependencies based on their lookup or master-detail relationships. Accounts are parent objects of Contacts and Opportunities, so they should be migrated first. Contacts are child objects of Accounts and parent objects of Opportunity Contact Roles, so they should be migrated second. Opportunities are child objects of Accounts and parent objects of Opportunity Products and Opportunity Splits, so they should be migrated last. Verified References: [Data Migration Best Practices]
NEW QUESTION # 88
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