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L6M10 Exam Paper Pdf - L6M10 Regualer Update

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L6M10 Regualer Update - New L6M10 Exam Bootcamp

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CIPS L6M10 Exam Syllabus Topics:

Topic
Details

Topic 1

Understand global governance of the supply chain: This section measures the skills of Compliance Officers in assessing the impact of international legislation on globalized supply chains. It includes understanding jurisdictional issues and legal considerations affecting trade across multiple countries. A key skill measured is evaluating legal frameworks governing international trade.

Topic 2

Understand the strategic logistical implications of globalization: This section measures the skills of Logistics Managers and focuses on evaluating the logistics challenges presented by globalization. It covers issues such as centralized versus regionalized inventory holdings, international logistics practices, and the impact of transportation pipelines on inventory costs. A key skill measured is identifying logistics challenges in a global context.

Topic 3

Assess the strategic factors that influence reverse logistics: This section measures the skills of Logistics Coordinators in comparing factors affecting the implementation of reverse logistics strategies. It discusses challenges such as lack of infrastructure, forecasting difficulties, and perceptions of reverse logistics as a cost rather than a value-addition opportunity.

Topic 4

Understand the concept of reverse logistics and its impact on global logistics strategy: This section measures the skills of the target audience in assessing strategic factors influencing reverse logistics, such as government policies, economic considerations, and environmental impacts. It emphasizes understanding how these factors affect reverse logistics planning. A key skill measured is evaluating sustainability strategies in reverse logistics.

CIPS Global Logistics Strategy Sample Questions (Q152-Q157):

NEW QUESTION # 152
ABC Electronics is a company that manufactures and sells electronic devices. They have recently noticed an increasing demand from their customers for more sustainable and environmentally friendly products. Many customers are asking about the company's efforts to reduce electronic waste.
What external stakeholder factor is influencing ABC Electronics' strategy regarding reverse logistics?

A. Government regulations
B. Employee satisfaction
C. Internal management decisions
D. Supplier preferences

Answer: A

Explanation:
Government bodies and regulators set laws that influence organizations' reverse logistics activities. [P-175]

NEW QUESTION # 153
A multinational corporation decides to divest ownership of its subsidiaries, vendors, and suppliers to focus on product strategy. What term best describes this strategic shift?

A. Vertical disintegration
B. Fragmentation
C. Outsourcing
D. Integration

Answer: A

Explanation:
Vertical disintegration occurs when corporations divest their ownership of subsidiaries and suppliers to focus on innovation. [P-107]

NEW QUESTION # 154
Sarah is the logistics manager of a retail company that sells electronic gadgets. She is considering implementing a reverse logistics program to handle product returns. However, she's concerned about the challenges associated with reverse logistics. What is the main challenge associated with the common perception of reverse logistics among managers?

A. Managers often lack the knowledge to implement reverse logistics effectively.
B. Reverse logistics is viewed as a low-cost solution to supply chain challenges.
C. Reverse logistics is considered a significant source of value in the supply chain.
D. Managers tend to overlook the strategic value of reverse logistics.

Answer: D

Explanation:
Managers often overlook the strategic value of reverse logistics, viewing it as adding no value to the supply chain and considering it an unnecessary cost. [P-146]

NEW QUESTION # 155
Mr. Mark works as a customer service manager for an e-commerce company called "ShopSmart." ShopSmart sells a wide range of products online, and Mark's team is responsible for addressing customer inquiries and issues. Below are five customer cases that need to be resolved. For each case, find the solution for the issue and select preventive measures.
Customer 1: Jane ordered a birthday gift for her daughter, but it arrived two days late, missing the special day. She had meticulously planned a surprise celebration, and the late delivery disrupted her plans. As a result, her daughter was left disappointed, and Jane is seeking not only a solution to the delayed delivery but also a way to make it up to her daughter.
Customer 2: Jack received a defective electronic gadget he ordered, and it's not functioning correctly. Jack wants to know how ShopSmart can rectify this situation and ensure that he receives a fully functional replacement or a refund.
Customer 3: Sarah received her order, but some items from her purchase were missing. Sarah is seeking a solution to get the missing items as soon as possible to avoid disappointment and inconvenience.
Customer 4: Mike noticed a billing discrepancy on his credit card statement related to a recent purchase. He's a loyal customer and has never encountered such an issue before. Mike is concerned about the erroneous charges on his statement and is looking for a prompt resolution and clarification regarding the billing error.
Customer 5: Emily wants a refund for a dress she ordered online, but it doesn't fit as expected. The dress size was not in line with ShopSmart's sizing chart, and Emily wants to return the dress and receive a refund promptly. She's looking for a hassle-free return process and a full refund for the purchase.
Q: What preventive measures will Mark take to address Customer 2 Jack's issue?
Answer Options:

A. Update billing procedures
B. Improved delivery tracking systems
C. Improved order fulfillment
D. Enhanced quality control
E. Ensure consistency with sizing charts

Answer: D

Explanation:
To prevent defective items from being sent to customers, ShopSmart should enhance quality control during the packaging and shipping process. [P 166-169]

NEW QUESTION # 156
In the context of logistics flows, what does the term "bi-directional" refer to?

A. Flows that can occur in both directions, from point of origin to point of consumption and vice versa.
B. Goods flow from the point of origin to the point of consumption.
C. Information flows only from upstream to downstream.
D. Flows of materials and financials are interconnected.

Answer: A

Explanation:
"Bi-directional" in the context of logistics flows refers to the fact that the flows of goods, information, and financials can occur in both directions: from the point of origin to the point of consumption (forward flow), and from the point of consumption to the point of origin (reverse flow). [P-139]

NEW QUESTION # 157
......

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Jim Black Jim Black

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