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Google Associate-Google-Workspace-Administrator Questions - Pass Exam and Get Career Benefits
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Google Associate-Google-Workspace-Administrator Exam Syllabus Topics:
Topic
Details
Topic 1
- Data Access and Authentication: This section of the exam evaluates the capabilities of Security Administrators and focuses on configuring policies that secure organizational data across devices and applications. It includes setting up Chrome and Windows device management, implementing context-aware access, and enabling endpoint verification. The section assesses the ability to configure Gmail Data Loss Prevention (DLP) and Access Control Lists (ACLs) to prevent data leaks and enforce governance policies. Candidates must demonstrate an understanding of configuring secure collaboration settings on Drive, managing client-side encryption, and restricting external sharing. It also covers managing third-party applications by controlling permissions, approving Marketplace add-ons, and deploying apps securely within organizational units. Lastly, this section measures the ability to configure user authentication methods, such as two-step verification, SSO integration, and session controls, ensuring alignment with corporate security standards and compliance requirements.
Topic 2
- Troubleshooting: This section of the exam measures the skills of Technical Support Specialists and focuses on identifying, diagnosing, and resolving issues within Google Workspace services. It tests the ability to troubleshoot mail delivery problems, interpret message headers, analyze audit logs, and determine root causes of communication failures. Candidates are expected to collect relevant logs and documentation for support escalation and identify known issues. The section also evaluates knowledge in detecting and mitigating basic email attacks such as phishing, spam, or spoofing, using Gmail security settings and compliance tools. Additionally, it assesses troubleshooting skills for Google Workspace access, performance, and authentication issues across different devices and applications, including Google Meet and Jamboard, while maintaining service continuity and network reliability.
Topic 3
- Managing Objects: This section of the exam measures the skills of Google Workspace Administrators and covers the management of user accounts, shared drives, calendars, and groups within an organization. It assesses the ability to handle account lifecycles through provisioning and deprovisioning processes, transferring ownership, managing roles, and applying security measures when access needs to be revoked. Candidates must understand how to configure Google Cloud Directory Sync (GCDS) for synchronizing user data, perform audits, and interpret logs. Additionally, it tests knowledge of managing Google Drive permissions, lifecycle management of shared drives, and implementing security best practices. The section also focuses on configuring and troubleshooting Google Calendar and Groups for Business, ensuring proper access control, resource management, and the automation of group-related tasks using APIs and Apps Script.
Topic 4
- Supporting Business Initiatives: This section of the exam measures the skills of Enterprise Data Managers and covers the use of Google Workspace tools to support legal, reporting, and data management initiatives. It assesses the ability to configure Google Vault for retention rules, legal holds, and audits, ensuring compliance with legal and organizational data policies. The section also involves generating and interpreting user adoption and usage reports, analyzing alerts, monitoring service outages, and using BigQuery to derive actionable insights from activity logs. Furthermore, candidates are evaluated on their proficiency in supporting data import and export tasks, including onboarding and offboarding processes, migrating Gmail data, and exporting Google Workspace content to other platforms.
Topic 5
- Configuring Services: This section of the exam evaluates the expertise of IT Systems Engineers and emphasizes configuring Google Workspace services according to corporate policies. It involves assigning permissions, setting up organizational units (OUs), managing application and security settings, and delegating Identity and Access Management (IAM) roles. The section also covers creating data compliance rules, applying Drive labels for data organization, and setting up feature releases such as Rapid or Scheduled Release. Candidates must demonstrate knowledge of security configurations for Google Cloud Marketplace applications and implement content compliance and security integration protocols. Furthermore, it includes configuring Gmail settings such as routing, spam control, email delegation, and archiving to ensure communication security and policy alignment across the organization.
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Google Associate Google Workspace Administrator Sample Questions (Q69-Q74):
NEW QUESTION # 69
Your company has recently purchased a new domain name to use for the corporate email addresses. However, you are unable to access certain features in Google Workspace because the domain is not verified. You need to verify the domain. What should you do?
- A. Contact Google support and request manual verification.
- B. Request a TXT record be added to the DNS zone by your domain registrar.
- C. Purchase a SSL certificate for your domain.
- D. Add an MX record to your DNS zone that points to Google Workspace.
Answer: B
Explanation:
To verify a domain name with Google Workspace and gain access to all its features, you typically need to prove that you own the domain. One of the most common methods for doing this is by adding a specific TXT record to your domain's DNS (Domain Name System) zone. Google provides this unique TXT record, and once it's published in your DNS, Google can verify your ownership.
Here's why option C is the correct approach and why the others are not the standard methods for domain verification in Google Workspace:
C . Request a TXT record be added to the DNS zone by your domain registrar.
Google Workspace provides a unique TXT record that you need to add to your domain's DNS settings. This record contains a specific code that Google's systems check for. By finding this record in your domain's public DNS, Google can confirm that you have control over the domain and are authorized to use it with Google Workspace. You usually manage DNS records through the interface provided by your domain registrar or your DNS hosting provider.
Associate Google Workspace Administrator topics guides or documents reference: The official Google Workspace Admin Help documentation on "Verify your domain for Google Workspace" (or similar titles) explicitly outlines the different methods for domain verification. Adding a TXT record is consistently presented as a primary and recommended method. The documentation provides the exact steps:Sign in to your domain host (domain registrar).
Go to your domain's DNS records.
Add a TXT record with the value provided by Google.
Save the TXT record.
In the Google Admin console, start the verification process. Google will then check for the TXT record.
A . Contact Google support and request manual verification.
While Google support can assist with domain verification issues, it's not the standard first step. Manual verification is usually reserved for situations where the standard methods (like TXT or CNAME records) cannot be used or have failed. You should first attempt one of the standard DNS-based verification methods.
Associate Google Workspace Administrator topics guides or documents reference: The standard domain verification process, as documented in Google Workspace Admin Help, primarily involves DNS record modifications. Contacting support is usually a step taken if there are problems with these standard methods.
B . Add an MX record to your DNS zone that points to Google Workspace.
MX records are for directing email to the correct mail servers. While you will eventually need to configure MX records to use Gmail with your domain, adding them is not the primary step for verifying the domain's ownership. Domain verification needs to be completed before you can fully set up email and have Google manage your domain's email flow.
Associate Google Workspace Administrator topics guides or documents reference: The Google Workspace Admin Help documentation clearly separates the steps for domain verification from setting up MX records for email. Verification comes first to prove ownership.
D . Purchase an SSL certificate for your domain.
An SSL (Secure Sockets Layer) certificate is used to secure communication between a web server and a browser, typically for websites. It is not related to verifying domain ownership for Google Workspace services. While having an SSL certificate is important for website security, it does not serve as a method for Google to confirm that you own the domain for Google Workspace setup.
Associate Google Workspace Administrator topics guides or documents reference: Google Workspace domain verification methods are specifically focused on demonstrating control over the domain's DNS records. SSL certificates are a separate aspect of web security.
Therefore, the correct action to verify your domain for Google Workspace is to request a TXT record from Google and add it to your domain's DNS zone through your domain registrar's management interface.
NEW QUESTION # 70
Your company provides shared Chromebook workstations for employees to access sensitive company dat a. You must configure the devices to ensure no sensitive data is stored locally and that browsing data is cleared after each use. What should you do?
- A. Force ephemeral mode in Chrome. Disable offline access for sensitive Workspace apps like Docs, Sheets, and Drive.
- B. Disable offline access for all Workspace apps. Enable incognito mode for Chrome browsing sessions.
- C. Enable the Manage Guest Session functionality, and set the maximum user session length.
- D. Force ephemeral mode in Chrome. Allow offline access for all Workspace apps with strict expiration times.
Answer: A
Explanation:
Enabling ephemeral mode in Chrome ensures that all browsing data is cleared after each session, and nothing is stored locally on the Chromebook. Disabling offline access for sensitive Workspace apps, such as Docs, Sheets, and Drive, ensures that users cannot download or store sensitive data locally. This combination provides a secure environment, preventing the retention of any sensitive data on the device after use.
NEW QUESTION # 71
An employee using a Workspace Enterprise Standard license was terminated from your organization. You need to ensure that the former employee no longer has access to their Workspace account and preserve access to the former employee's documents for the manager and the team.
You want to minimize license cost. What should you do?
- A. Suspend former employee's Workspace account.
- B. Reset the password of the former employee and keep their Workspace license active.
- C. Delete the former employee's Workspace account.
- D. Switch the license type of the former employee's Workspace account to an Archived User license.
Answer: D
Explanation:
Switching the former employee's account to an Archived User license ensures that their data and documents are preserved, and access is retained for the manager and team without incurring the full cost of an active Workspace license. Archived User licenses are a cost-effective way to maintain access to documents while preventing unauthorized access to the account.
NEW QUESTION # 72
The human resources department notified you of a legal investigation that was started for an employee in the finance department. You need to ensure that this employee's Google Drive data is preserved for at least one year and does not get deleted by the user or by other means. The Google Vault default retention rules for Drive are set for five years. What should you do?
- A. Change the Vault default retention rule to one year instead of five.
- B. Create a hold in Vault for the employee's Drive.
- C. Confirm that the Vault default retention rule is set for five years.
- D. Place the employee into a separate organizational unit (OU). Create a custom one-year retention rule for this OU.
Answer: B
Explanation:
When there's a legal investigation, the priority is to ensure that relevant data is preserved and not deleted, regardless of retention policies or user actions. A "hold" (also known as a litigation hold or legal hold) in Google Vault is specifically designed for this purpose. It overrides all retention rules (both default and custom) and prevents any data covered by the hold from being purged, even if a user attempts to delete it.
Here's why the other options are not the correct or best solution:
A . Change the Vault default retention rule to one year instead of five. Changing the default retention rule would affect all Drive data in your organization, not just this specific employee's. It's a broad change and not suitable for a targeted legal hold. Moreover, it wouldn't guarantee preservation against user deletions.
B . Place the employee into a separate organizational unit (OU). Create a custom one-year retention rule for this OU. While creating custom retention rules for OUs is possible, it's not the primary mechanism for a legal hold. Retention rules define when data can be deleted, but a hold prevents deletion irrespective of the retention period. If the employee deletes the data, a retention rule won't stop it from moving to trash (and eventually being purged) unless a hold is in place. Furthermore, a one-year retention rule isn't the goal; the goal is to preserve for "at least one year" (meaning indefinitely until the hold is released). The default five-year rule is already longer than one year, but doesn't override user deletion.
D . Confirm that the Vault default retention rule is set for five years. The question states that the default retention rule for Drive is already set for five years. While this is good for general data retention, it does not prevent a user from deleting their own files from Drive, nor does it specifically address the need for a legal hold where data must be absolutely preserved. A default retention rule does not override user deletion or ensure data preservation for legal purposes.
Reference from Google Workspace Administrator:
Holds in Google Vault: This is the core concept. Holds prevent data from being purged from Google systems, regardless of retention rules or user actions, until the hold is released. They are specifically used for legal discovery or investigation purposes.
Reference:
Retention rules in Google Vault: While relevant to data management, retention rules define when data can be deleted if no hold applies. They do not prevent users from deleting data or ensure preservation for legal holds.
NEW QUESTION # 73
Your organization is about to conduct its biannual risk assessment. You need to help identify security risks by quickly reviewing all security settings for Gmail, Drive, and Calendar. What should you do?
- A. In the reporting section of the Admin console, review the Gmail, Drive, and Calendar reports.
- B. In each individual organizational unit (OU), review the security settings.
- C. In the Google Admin console, review the security health page.
- D. In the alert center, review all of the alerts.
Answer: C
Explanation:
The security health page in the Google Admin console provides an overview of security settings and highlights potential risks across various services, including Gmail, Drive, and Calendar. This page offers a consolidated view of the security posture of your organization, making it the most efficient option for quickly identifying security risks in preparation for a risk assessment.
NEW QUESTION # 74
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