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PECB ISO-22301-Lead-Implementer Exam Syllabus Topics:
Topic
Details
Topic 1
- Implementation of a BCMS based on ISO 22301: This section evaluates the skills of ISO lead implementation Managers during the actual implementation of a BCMS. It includes managing resources, ensuring staff competence, and demonstrating knowledge of implementing processes and controls.
Topic 2
- Initiation of a BCMS implementation: This section measures the skills of ISO lead implementation Managers and focuses on the initial steps of implementing a BCMS. It covers understanding ISO 22301 requirements and the components of a BCMS.
Topic 3
- Fundamental principles and concepts of a BCMS: This exam section measures the skills of ISO lead implementation Managers and covers the core principles and concepts of a Business Continuity Management System (BCMS). Candidates will understand the main BCMS concepts, including business continuity plans and impact analysis while identifying risks and their impacts. A key skill assessed is the ability to interpret business continuity principles effectively.
Topic 4
- Preparation for a BCMS certification audit: This section measures the skills of ISO lead implementation Managers in preparing for a BCMS certification audit.
PECB ISO 22301 Lead Implementer Certification Exam Sample Questions (Q74-Q79):
NEW QUESTION # 74
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
What type of hazard caused Prebank's database system to stop working?
- A. Environmental hazard
- B. Human-caused hazard
- C. Accidents and technological hazard
Answer: C
Explanation:
* Analysis of the Incident:
* Prebank experienced an operational disruption caused by external maintenance work damaging a water pipe.
* The resulting leakage affected the electrical infrastructure, leading to a loss of power and subsequent shutdown of the server room.
* Classification of Hazards as per ISO 22301:
* ISO 22301:2019 emphasizes identifying and analyzing hazards throughBusiness Impact Analysis (BIA)andRisk Assessment(Clause 8.2).
* Hazards are broadly categorized asenvironmental, human-caused, or technological/accidental as outlined in implementation guides and case studies.
* Determination of the Hazard Type:
* The disruption was not due to natural forces (e.g., floods or earthquakes), ruling out an environmental hazard.
* It was indirectly caused by human activities (roadwork), but the immediate impact was technological-damage to the infrastructure and subsequent electrical failure.
* Thus, it aligns withaccidents and technological hazards, as defined under disruptions that involve infrastructure, systems, or technological faults.
* Relevant ISO References and Best Practices:
* ISO 22313:2020 (Clause 8.2) recommends analyzing interdependencies and vulnerabilities, particularly in critical infrastructure, to anticipate such disruptions.
* The Business Continuity Plan (BCP) should have incorporated measures to mitigate risks like electrical system failure caused by external works (Clause 8.4.4).
* Preventive and Corrective Actions:
* As per ISO 22301, a robust BCMS would include a risk assessment identifying potential risks to critical infrastructure (Clause 6.1).
* Prebank's decision to implement BCMS aligns with the standard's guidance on addressing root causes and adapting to operational disruptions (Clause 10.2).
Conclusion: The disruption at Prebank is best classified under "Accidents and technological hazard," based on the technological failure caused by human error during external activities and its direct impact on critical systems.
NEW QUESTION # 75
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
Which of the following statements regarding disaster recovery is correct?
- A. It minimizes operational downtime.
- B. It ensures effective communication during a disaster.
- C. It minimizes ineffective system function.
Answer: A
NEW QUESTION # 76
What does ISO 22313 provide?
- A. Specific requirements for the planning, establishment, implementation, and monitoring of the BCMS.
- B. Guidance and recommendations to continue the delivery of products and services at an acceptable capacity during a business disruption.
- C. Requirements for bodies providing audit and certification of BCMS.
Answer: B
Explanation:
Role of ISO 22313
* ISO 22313 provides guidance for the application of ISO 22301, focusing on how organizations can ensure continuity of operations during disruptions.
* It includes recommendations to maintain acceptable service levels and align with strategic organizational goals.
NEW QUESTION # 77
In which of the following domains should a BCMS project manager be competent?
- A. Awareness of conformity assessment requirements.
- B. Both A and B.
- C. Change management.
Answer: B
Explanation:
Competency Domains for a BCMS Project Manager
* Awareness of conformity assessment requirements ensures adherence to relevant ISO standards during implementation.
* Competency in change management is critical for addressing organizational transitions and ensuring smooth implementation.
Comprehensive Skill Requirements
* The project manager should balance technical compliance and adaptive strategies to support a resilient BCMS.
NEW QUESTION # 78
Which of the following is a discussion-based exercise?
- A. Full-scale exercise
- B. Desktop
- C. Functional exercise
Answer: B
Explanation:
Definition of a Desktop Exercise
* Desktop exercises are discussion-based activities where team members simulate and discuss their responses to a hypothetical scenario without physical actions.
Comparison with Other Exercises
* Functional and full-scale exercises are operationally intensive, requiring physical and practical testing of plans, unlike desktop exercises which are theoretical.
NEW QUESTION # 79
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