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Financial-Services-Cloud Test Cram Review - Real Financial-Services-Cloud Questions

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Salesforce Financial-Services-Cloud Accredited Professional Exam consists of 60 multiple-choice questions, which must be answered within 105 minutes. Financial-Services-Cloud exam covers a range of topics, including the use of the Salesforce platform in financial services, customer relationship management, financial services product management, and regulatory compliance.

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Salesforce Financial Services Cloud (FSC) Accredited Professional Sample Questions (Q134-Q139):

NEW QUESTION # 134
Cumulus Bank's mortgage department is currently using spreadsheets to gather client data for mortgage applications. The bank is interested in improving the efficiency of this process.
Which two features shoulda consultant suggest to Cumulus Bank to implement?

A. The standard mortgage flow templates to build a mortgage flow in Financial Services Cloud
B. Data Import Wizard to upload the data collected in spreadsheets
C. Flow Builder to automate these business processes
D. A Mortgage Application' custom object to hold thecollected client data

Answer: A,C

Explanation:
Salesforce provides features and tools to help financial institutions improve the efficiency of their mortgage processes and provide better experiences for their customers. Some of the features and tools that a consultant can suggest to Cumulus Bank to implement are:
The standard mortgage flow templates to build a mortgage flow in Financial Services Cloud: These are prebuilt flow templates that guide users through the steps of creating a mortgage application, capturing borrowerinformation, and submitting the application for approval7. The templates can be customized to suit the bank's specific needs and requirements8.
Flow Builder to automate these business processes: Flow Builder is a point-and-click tool that lets users create flows to automate business processes in Salesforce9. Flow Builder can be used to create custom mortgage flows that integrate with other Salesforce features, such as data models, objects, fields, validation rules, and actions10.
References:
Flow Builder for Mortgage
Customize Mortgage Flows
Flow Builder
Create a Mortgage Flow

NEW QUESTION # 135
A consultant advising Cumulus Bank wants to ensure that the bank is compliant with Identity Verification Regulationswhen customers contact the bank.
Which two features should a consultant leverage to design this business process?

A. Screen Flows
B. Process Builder
C. Discovery Framework
D. Omni Studio

Answer: A,B

Explanation:
Process Builder and Screen Flows are two features thatcan be used to design a business process for identity verification. Process Builder is a tool that allows you to automate business processes by creating workflows that trigger actions based on certain criteria. Screen Flows are a type of flow that guide users through a series of screens to collect and update data. You can use Process Builder to launch a Screen Flow when a customer contacts the bank, and use the Screen Flow to capture and verify the customer's identity information.
References: [Process Automation], [Screen Flows]

NEW QUESTION # 136
How do you give users access to use Financial Services Cloud?

A. Assign a Salesforce License and the Financial Services Cloud Permission Set License
B. Assign a Salesforce License, Financial Services Cloud Permission Set License, and the applicable Permission Sets
C. Assign a Salesforce License and select the right profile
D. Every user automatically gets access to the full features of Financial Services Cloud when you install the package

Answer: B

NEW QUESTION # 137
What should an administrator consider when configuring workflow rules? (2 answers)

A. Rules can be evaluated when records are created or edited
B. Rule actions can take place immediately or on a specific date
C. Rules must be deactivated before using an import wizard
D. All existing records are evaluated when a new rule is activated

Answer: A,B

NEW QUESTION # 138
An insurance companyaims to improve a call center's productivity. A detailed analysis discovered that agents spend a lot of time capturing data while adding and updating beneficiary details. Capturing premium payment details (payment date and frequency) is another time-consuming task. Which action should a Financial Services Cloud consultant take to resolve the issue?

A. Provide a better user interfaceby building Lightning web components for beneficiary data and payment information.
B. Utilize Insurance Flow Templates.
C. Install an Insurance Data AppExchange package.
D. Create an Action Plan Template for capturing beneficiary data and payment information.

Answer: B

Explanation:
A Financial Services Cloud consultant can suggest utilizing Insurance Flow Templates to resolve the issue of improving the call center's productivity and reducing the time spent on capturing data for beneficiary details and premium payment details. Insurance Flow Templates are prebuilt flow templates that guide users through the steps of creating or updating insurance policies and beneficiaries in Financial Services Cloud. The templates can be customized to suit the specific needs and requirements of the insurance company. By using Insurance Flow Templates, the call center agents can streamline their data entry process and provide better service to their customers.
References:
[Insurance Flow Templates]
[Customize Insurance Flows]

NEW QUESTION # 139
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Hugh Williams Hugh Williams

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