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PEGACPDC25V1 Reliable Mock Test - Exam PEGACPDC25V1 Torrent

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic
Details

Topic 1

Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.

Topic 2

Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.

Topic 3

Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.

Topic 4

AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.

Topic 5

Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.

Topic 6

Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.

Topic 7

Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q75-Q80):

NEW QUESTION # 75
In a decision strategy, you can use aggregation components to____________.

A. make calculations based upon a list of actions
B. filter actions based on priority and relevance
C. set a text value to a strategy property
D. choose between actions

Answer: A

Explanation:
Aggregation components are used to perform calculations on a list of actions, such as sum, average, count, minimum, or maximum. For example, you can use an aggregation component to calculate the total value of all the actions in a group. Verified References: Pega Academy - Decisioning Consultant - Aggregating actions

NEW QUESTION # 76
Acme Retail uses Pega Customer Decision Hub to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.
Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

A. Scenario Planner
B. Application Overview
C. CDH Assistant
D. Value Finder

Answer: D

NEW QUESTION # 77
The U+ Bank marketing department currently promotes various home loan offers to qualified customers.
Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A. Suitability rules
B. Suppression policies
C. Volume constraints
D. Outbound channel limits

Answer: C

Explanation:
Volume constraints allow you to limit the number of times an action is presented to customers across one or more channels. You can use volume constraints to implement the requirement that customers do not receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
You can configure the volume constraint to limit the number of actions per channel per quarter and select the option to ignore previous responses. Outbound channel limits are used to limit the number of customers contacted per channel per run, not per quarter. Suppression policies are used to exclude customers from receiving an action based on certain conditions, such as opt-out preferences or recent purchases, not based on the number of times the action is presented. Suitability rules are used to determine whether an action is suitable for a customer based on their propensity, priority, or other criteria, not based on the number of times the action is presented.

NEW QUESTION # 78
A mortgage company defines a new suppression policy to limit promotional emails for home loan offers. The policy is complete, but it must be applied to all to home loan actions. The implementation team must associate this policy with the appropriate business structure.
Where should the team associate the contact policy to apply it to home loan promotions?

A. The Designer settings to modify global suppression rules for home loan action group.
B. The Engagement policy tab to apply the policy to home loan action group.
C. The Contact policy configuration to update outcome tracking preferences only.
D. The Constraints tab to edit customer contact limits for email channels.

Answer: B

NEW QUESTION # 79
U+ Bank observes that some customers receive the same credit card offer multiple times within a short period, which results in dissatisfaction. The bank wants to suppress a specific credit card offer if it has been shown three times within seven days.
What should you configure in the Contact Policy to prevent a specific credit card offer from being shown to a customer more than three times in seven days?

A. Set the Tracking Level to Group and the Outcome Type to Impressions.
B. Set the Tracking Level to Action and the Outcome Type to Impressions.
C. Set the Tracking Level to Action and the Outcome Type to Clicks.
D. Set the Tracking Level to Group and the Outcome Type to Clicks.

Answer: B

NEW QUESTION # 80
......

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