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PECB ISO-IEC-27035-Lead-Incident-Manager Exam Syllabus Topics:

Topic
Details

Topic 1

Improving the incident management processes and activities: This section of the exam measures skills of Incident Response Managers and covers the review and enhancement of existing incident management processes. It involves post-incident reviews, learning from past events, and refining tools, training, and techniques to improve future response efforts.

Topic 2

Information security incident management process based on ISO
IEC 27035: This section of the exam measures skills of Incident Response Managers and covers the standardized steps and processes outlined in ISO
IEC 27035. It emphasizes how organizations should structure their incident response lifecycle from detection to closure in a consistent and effective manner.

Topic 3

Implementing incident management processes and managing information security incidents: This section of the exam measures skills of Information Security Analysts and covers the practical implementation of incident management strategies. It looks at ongoing incident tracking, communication during crises, and ensuring incidents are resolved in accordance with established protocols.

Topic 4

Preparing and executing the incident response plan for information security incidents: This section of the exam measures skills of Incident Response Managers and covers the preparation and activation of incident response plans. It focuses on readiness activities such as team training, resource allocation, and simulation exercises, along with actual response execution when incidents occur.

Topic 5

Designing and developing an organizational incident management process based on ISO
IEC 27035: This section of the exam measures skills of Information Security Analysts and covers how to tailor the ISO
IEC 27035 framework to the unique needs of an organization, including policy development, role definition, and establishing workflows for handling incidents.

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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q62-Q67):

NEW QUESTION # 62
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a "count down" process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on the scenario above, answer the following question:
Do the actions taken by the IRT of NoSpace upon detecting the anomaly align with the objectives of a structured approach to incident management?

A. No, escalating a minor anomaly directly to crisis management without further assessment deviates from the objectives of a structured incident management approach, which typically reserves crisis management for more severe, crisis-level situations
B. No, the actions taken by the IRT do not align with structured incident management objectives because they failed to utilize external resources immediately
C. Yes, escalating all incidents to crisis management regardless of severity and focusing solely on the crisis management process aligns with the objectives

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016, a structured approach to incident management involves a phased and deliberate process: detect and report, assess and decide, respond, and learn lessons. Each phase has specific objectives, especially the "Assess and Decide" phase, which is critical in determining whether an event is a real security incident and what level of response it necessitates.
The decision by NoSpace's IRT to escalate a minor anomaly directly to crisis management without performing a structured assessment contradicts this methodology. Crisis management is typically reserved for severe incidents that have already been assessed and confirmed to be of high impact.
Escalating prematurely not only bypasses the formal classification and analysis phase but also risks wasting resources and causing unnecessary alarm. ISO/IEC 27035-1, Clause 6.2.3, specifically outlines that incidents must first be categorized and assessed to determine their significance before involving higher-level response mechanisms such as crisis management.
Reference Extracts:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Assess and decide involves analyzing reported events to determine whether they are to be classified as incidents, and how they should be handled." ISO/IEC 27035-2:2016, Clause 6.4: "Crisis management should be triggered only in cases of major incidents where organizational impact is high." Therefore, the correct answer is A: No, escalating a minor anomaly directly to crisis management without further assessment deviates from the objectives of a structured incident management approach.
-

NEW QUESTION # 63
Scenario 7: Located in central London, Konzolo has become a standout innovator in the cryptocurrency field.
By introducing its unique cryptocurrency, Konzolo has contributed to the variety of digital currencies and prioritized enhancing the security and reliability of its offerings.
Konzolo aimed to enhance its systems but faced challenges in monitoring the security of its own and third- party systems. These issues became especially evident during an incident that caused several hours of server downtime This downtime was primarily caused by a third-party service provider that failed to uphold strong security measures, allowing unauthorized access.
In response to this critical situation, Konzolo strengthened its information security infrastructure. The company initiated a comprehensive vulnerability scan of its cryptographic wallet software, a cornerstone of its digital currency offerings The scan revealed a critical vulnerability due to the software using outdated encryption algorithms that are susceptible to decryption by modern methods that posed a significant risk of asset exposure Noah, the IT manager, played a central role in this discovery With careful attention to detail, he documented the vulnerability and communicated the findings to the incident response team and management.
Acknowledging the need for expertise in navigating the complexities of information security incident management. Konzolo welcomed Paulina to the team. After addressing the vulnerability and updating the cryptographic algorithms, they recognized the importance of conducting a thorough investigation to prevent future vulnerabilities. This marked the stage for Paulina s crucial involvement. She performed a detailed forensic analysis of the incident, employing automated and manual methods during the collection phase. Her analysis provided crucial insights into the security breach, enabling Konzolo to understand the depth of the vulnerability and the actions required to mitigate it.
Paulina also played a crucial role in the reporting phase, as her comprehensive approach extended beyond analysis. By defining clear and actionable steps for future prevention and response, she contributed significantly to developing a resilient information security incident management system based on ISO/IEC
27035-1 and 27035-2 guidelines. This strategic initiative marked a significant milestone in Konzolo's quest to strengthen its defenses against cyber threats Referring to scenario 7, Konzolo conducted a forensic analysis after all systems had been fully restored and normal operations resumed. Is this recommended?

A. Yes, they should conduct it after all systems have been fully restored and normal operations have resumed
B. No, they should have conducted it concurrently with the response to preserve evidence
C. No, they should have conducted it before responding to the incident to understand its cause

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Forensic analysis is most effective when conducted during or immediately following the detection and containment phases-before recovery processes begin-so that critical evidence is preserved. ISO/IEC 27035-
2:2016, Clause 6.4.2 emphasizes the importance of conducting evidence collection early in the incident lifecycle to maintain integrity and avoid contamination.
Performing forensic analysis after systems are restored risks overwriting or losing crucial data such as logs, memory states, and malicious artifacts. Therefore, Paulina should have conducted the analysis concurrently with or directly after containment, not post-recovery.
Reference:
* ISO/IEC 27035-2:2016, Clause 6.4.2: "Evidence collection should begin as early as possible during incident detection and containment to preserve forensic integrity."
* ISO/IEC 27043:2015 (Digital Forensics), Clause 7.2.1: "Evidence should be collected prior to recovery to maintain chain of custody and ensure integrity." Correct answer: A
-

NEW QUESTION # 64
What is the purpose of incident identification in the incident response process?

A. To collect all data related to the incident, including information from affected systems, network logs, user accounts, and any other relevant sources
B. To recognize incidents through various methods like intrusion detection systems and employee reports
C. To conduct a preliminary assessment of the incident

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Incident identification is the first operational step in the incident response process. It involves detecting unusual or suspicious activity and recognizing whether it constitutes an information security incident. ISO
/IEC 27035-1:2016 describes various sources of detection, such as:
Security monitoring tools (e.g., IDS/IPS)
User reports or helpdesk notifications
Automated alerts from applications or infrastructure
The goal at this stage is not to collect detailed forensic data or conduct deep analysis, but rather to determine whether the activity warrants classification as a potential incident and to escalate accordingly.
Reference:
ISO/IEC 27035-1:2016, Clause 6.2.1: "Incident identification involves recognizing the occurrence of an event that could be an information security incident." Correct answer: C
-

NEW QUESTION # 65
Scenario 5: Located in Istanbul, Turkey, Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting-edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services. This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management. According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else.
Recognizing the importance of a structured approach to incident management, Alura Hospital has established four teams dedicated to various aspects of incident response. The planning team focuses on implementing security processes and communicating with external organizations. The monitoring team is responsible for security patches, upgrades, and security policy implementation. The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness.
During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident, as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally, Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyberattacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital's network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
Based on scenario 5, the hospital decided to deploy an external firewall to detect threats that have already breached the perimeter defenses in response to frequent network performance issues affecting critical hospital systems. Is this recommended?

A. No, they should have implemented a cloud-based antivirus solution instead of deploying an external firewall
B. No, they should have deployed an intrusion detection system to identify and alert the incident response team of the breach
C. Deploying an external firewall to detect threats that have already breached the perimeter defenses

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-2:2016 (Information Security Incident Management - Part 2: Guidelines to Plan and Prepare for Incident Response) provides specific guidance on implementing protective technologies that enhance detection, prevention, and response to information security incidents. Among the recommendations, deploying firewalls, intrusion detection systems (IDS), intrusion prevention systems (IPS), and other layered security mechanisms are considered essential practices in ensuring network and system resilience.
In this case, Alura Hospital experienced repeated network performance issues and targeted cyberattacks. Their decision to deploy an external firewall is appropriate and aligns with best practices outlined in ISO/IEC
27035-2, especially for a healthcare institution handling sensitive patient data. External firewalls act as a network barrier that not only prevents unauthorized access but also helps monitor and detect anomalies or threats that may have already breached traditional perimeter defenses. This is particularly important in environments where traditional safeguards are being bypassed by sophisticated attackers.
While intrusion detection systems (option C) are also important, the scenario mentions that the firewall is being used as part of a broader layered defense system and is meant to detect already-breached threats. Cloud- based antivirus solutions (option B) are not a substitute for firewalls in terms of network protection and would not adequately address the complex, targeted threats that Alura is facing.
Reference Extracts from ISO/IEC 27035-2:2016:
Clause 7.3.2: "Organizations should implement network and system security controls such as firewalls, IDS
/IPS, and anti-malware tools to monitor and restrict unauthorized access." Annex B (Example Preparatory Activities): "Firewalls are vital components in detecting and preventing unauthorized traffic, especially when placed at external network perimeters." Thus, deploying an external firewall in this context is a recommended and justified security measure. The correct answer is: A.
-

NEW QUESTION # 66
During the 'detect and report' phase of incident management at TechFlow, the incident response team began collecting detailed threat intelligence and conducting vulnerability assessments related to these login attempts.
Additionally, the incident response team classified a series of unusual login attempts as a potential security incident and distributed initial reports to the incident coordinator. Is this approach correct?

A. No, because information security incidents cannot yet be classified as information security incidents in this phase
B. Yes, because classifying events as information security incidents is essential during this phase
C. No, because collecting detailed information about threats and vulnerabilities should occur in later phases

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The 'detect and report' phase, as defined in ISO/IEC 27035-1:2016 (Clause 6.2), includes the identification, classification, and initial reporting of information security events. If events meet certain thresholds-such as multiple failed login attempts from unknown IP addresses or matching threat indicators-they can and should be classified as potential incidents.
It is also appropriate to begin collecting supporting information during this phase. Gathering threat intelligence and performing basic vulnerability assessments help in confirming the scope and nature of the threat, allowing faster escalation and response.
Option B is incorrect because while deep forensic collection occurs later, preliminary data collection should begin during detection. Option C is incorrect as incident classification is explicitly allowed and encouraged in this phase.
Reference:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Events should be assessed and classified to determine whether they qualify as information security incidents." Clause 6.2.3: "All relevant details should be collected to support early classification and reporting." Correct answer: A

NEW QUESTION # 67
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Gabe Jackson Gabe Jackson

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