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CCMP Certified Change Management Professional Pass4sure Zertifizierung & Certified Change Management Professional zuverlässige Prüfung Übung
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ACMP Global CCMP Prüfungsplan:
Thema
Einzelheiten
Thema 1
- Develop and Gain Approval for the Comprehensive Change Management Plan: This section assesses skills of Change Managers and Project Managers and covers preparing detailed plans for all aspects of change management, including resources, communication, sponsorship, stakeholder engagement, learning, measurement, sustainability, and integration with project management. It also includes obtaining approval and establishing feedback mechanisms.
Thema 2
- Evaluate Change Impact and Organizational : This section of the CCMP exam measures skills of Change Managers and Organizational Development Specialists and covers assessing the need for change, defining desired outcomes, identifying stakeholders and sponsors, evaluating organizational culture, capacity, and readiness, and analyzing risks, communication, and learning requirements to ensure successful change adoption.
Thema 3
- Ethics: This section measures skills of Change Managers and Compliance Officers and focuses on demonstrating ethical behavior in change management. It covers promoting honesty, responsibility, fairness, respect, and advancing the discipline, while supporting practitioners within the change management community.
Thema 4
- Close the Change Management Effort: This section assesses skills of Change Managers and Program Leads and covers evaluating the success of the change initiative, conducting lessons learned, documenting recommended actions, gaining closure approvals, transferring ownership, ensuring sustainability, and recognizing achievements.
Thema 5
- Execute, Manage, and Monitor Implementation of the Change Management Plan: This section measures skills of Change Managers and Program Leads and focuses on executing all elements of the change management plan. It covers implementing resource allocation, communication, sponsorship, stakeholder engagement, learning, measurement, benefits realization, sustainability, and adjusting the plan as needed to achieve desired outcomes.
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ACMP Global Certified Change Management Professional CCMP Prüfungsfragen mit Lösungen (Q65-Q70):
65. Frage
What closure conditions need to be met so the stakeholder steering committee, senior sponsor or client can approve the closure of a change management effort?
- A. Lessons learned report, agreement of transfer of outcomes and remediation plan
- B. An evaluation of outcomes against objectives, lessons learned report and measurement and benefits realization plan
- C. An evaluation of outcomes against objectives, a lessons learned report and agreement of transfer of ownership
- D. Lessons learned report, measurement and benefit realization plan and agreement of transfer of outcomes
Antwort: C
Begründung:
ACMP outlinesclosure as a structured process. Before approval, three critical conditions must be satisfied:
* Evaluation of outcomes vs. objectives- validating adoption and benefits achievement.
* Lessons learned report- capturing successes, gaps, and recommendations for future efforts.
* Agreement of transfer of ownership- ensuring accountability is shifted from the project to operations for sustainability.Options A and B miss the explicit ownership transfer, while C lacks outcome evaluation. Option D captures all required closure conditions.(Reference: ACMP Standard, Process Group 5 - Close; Activities: Evaluate outcomes, document lessons, and transfer ownership to operational owners.)
66. Frage
You are currently leading a major ongoing change initiative. You observe that the project lacks support, lacks active engagement in the change effort and loses interest in the change effort. Under the circumstances, what would be the best strategy to address this constraint and enable an intervention to happen?
- A. The risk management and intervention strategy
- B. The communication strategy
- C. The stakeholder strategy
- D. The change strategy
Antwort: D
Begründung:
If an initiative suffers from low support and engagement, it signals a failure in theoverall change management strategy. ACMP emphasizes that the strategy must address sponsorship, stakeholder engagement, communication, and readiness. Interventions should begin by reviewing and strengthening the change management strategy(option B) to re-align with organizational goals and re-engage stakeholders.
Risk, communication, and stakeholder strategies are components, but the overarchingchange strategydefines how all are coordinated to regain momentum.
(Reference: ACMP Standard, Process Group 2 - Formulate Change Management Strategy; Outcome: Define integrated strategy for adoption and benefits realization.)
67. Frage
What are the essential tools that when used together minimize the risk of unsustainability of a change effort?
- A. Vision statement, project charter and strategy plan
- B. Communication plan, learning and development plan and reward and recognition system
- C. Sponsorship plan, stakeholder engagement plan and learning and development plan
- D. Resource plan, project schedule and sponsorship plan
Antwort: B
Begründung:
To minimize the risk ofunsustainability, ACMP highlights three essential levers:
* Communication plan- ensures consistent reinforcement of key messages.
* Learning and development plan- builds knowledge, skills, and behaviors for sustaining change.
* Reward and recognition system- reinforces desired behaviors and motivates continued adoption.
Other options contain valuable tools, but none combine reinforcement, capability building, and recognition in the same way. Option D directly addressessustainability riskby embedding and rewarding new ways of working.(Reference: ACMP Standard, Process Group 4 - Execute; Activities:
Communication execution, learning and development, reinforcement via recognition systems.)
68. Frage
Why is a stakeholder analysis important in the evolution of change impact and organizational readiness?
- A. It facilitates the planning of focus groups and communications strategies
- B. It identifies those that would be impacted by the change
- C. It facilitates the understanding of risks on people
- D. It identifies the impact of pitfalls and barriers on people
Antwort: B
Begründung:
Stakeholder analysis is thefoundational activitythat identifies individuals and groups affected by the change.
ACMP explains that without knowingwho is impacted, it is impossible to design effective communications, engagement, resistance management, or training. While risks, pitfalls, and strategies are informed by analysis, the primary reason for conducting it is tomap out the population of stakeholders and their level of impact
/influence. Thus, option C is correct.
(Reference: ACMP Standard, Process Group 1 - Stakeholder Analysis; Outputs: List of impacted stakeholders with impact/influence mapping.)
69. Frage
You are a change management practitioner that has developed the measurement and benefit realization strategy for a new change project. You then proceed to develop a strategy to embed the change. What is an input to your strategy?
- A. Communications strategy
- B. Change resources inventory
- C. Business case
- D. Key messages
Antwort: C
Begründung:
To embed change, thebusiness caseserves as a foundational input because it defines the rationale, expected benefits, and alignment with organizational priorities. ACMP explains that embedding strategies should link to the original business rationale to ensure reinforcement mechanisms support intended outcomes. Resources (A) and communications (D) are useful tools, and key messages (B) guide communication, but they are not the anchor. Thebusiness caseensures alignment with organizational value.
(Reference: ACMP Standard, Process Group 4 - Sustainability Plan; Input: Business case to connect reinforcement to expected benefits.)
70. Frage
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