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Change-Management-Foundation Relevant Answers, Valid Change-Management-Foundation Exam Review

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APMG-International Change-Management-Foundation Exam Syllabus Topics:

Topic
Details

Topic 1

Ethics and Change Management: This section covers ethical considerations in change management, managing the human side of change, and organizational and individual needs.

Topic 2

Introduction to Change Management: This section covers the definition and importance of change management, types of organizational change, and the role of change managers.

Topic 3

Stakeholder Management: This section covers identifying stakeholders, stakeholder analysis techniques

Topic 4

Leadership and Change: In this section, the preference is given to the role of leadership in change management, change leadership styles, building and maintaining a guiding coalition, etc.

Topic 5

communication methods and channels, and effective messaging for different stakeholder groups.

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APMG-International Change Management Foundation Exam Sample Questions (Q87-Q92):

NEW QUESTION # 87
Which management approach is recommended to help people through the'endings'phase of Bridges model of human transition?

A. Concentrate on the emotional content of issues
B. Encourage people to turn their backs on the past
C. Be clear about the scope of the change
D. Look for quick successes to announce

Answer: A

Explanation:
Explanation
Bridges model of human transition is a framework that describes how people experience and cope with change. The model consists of three phases: endings, neutral zone, and new beginnings. The endings phase is when people have to let go of the old situation and deal with the loss and uncertainty that comes with change.
The recommended management approach to help people through this phase is to concentrate on the emotional content of issues, that is, to acknowledge and address the feelings and reactions that people have, such as anger, denial, or sadness. This can help people to accept the change and move on to the next phase.
References:
* https://www.mindtools.com/pages/article/bridges-transition-model.htm
* https://www.wmbridges.com/about/what-is-transition/

NEW QUESTION # 88
When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?

A. Mindmapping
B. Personas
C. Stakeholder Radar
D. Empathay maps

Answer: A

Explanation:
Explanation
Mindmapping is a technique that is most useful for capturing information when holding a facilitated workshop to identify stakeholders for a change. Mindmapping is a visual way of organizing and presenting information that allows participants to brainstorm ideas, identify connections, and group similar stakeholders together.
Mindmapping can help to create a comprehensive and clear picture of all the stakeholders involved in a change initiative.
References:
* https://apmg-international.com/files/document/change-management-foundation-online-brochure
* https://www.mindtools.com/pages/article/newISS_01.htm

NEW QUESTION # 89
An organization has decided to roll out the transition to a new software application one department at a time.
What type of delivery strategy is being adopted?

A. Many small incremental/iterative releases
B. Phased
C. Big Bang
D. Voluntary Adoption

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
The APMG Change Management Foundation outlines several change delivery strategies. A Phased approach (Option B) involves rolling out change gradually across segments (e.g., one department at a time), allowing controlled implementation and adjustment. This contrasts with Big Bang (A), where change occurs simultaneously across the organization; Voluntary Adoption (C), where individuals opt-in; and Many small incremental/iterative releases (D), which involve frequent small updates rather than departmental phases. The scenario clearly describes a phased rollout.

NEW QUESTION # 90
What is the purpose of documenting the 'Measurement methodology' in a change communication strategy?

A. Quantify the number of people impacted by the change
B. Ensure everyone understands the value of the change
C. Assess effectiveness of the communication efforts
D. Communicate test activities for the final solution

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:
The Measurement methodology in APMG evaluates communication success (e.g., awareness levels via surveys), ensuring it meets goals. Option A fits; others misalign.

NEW QUESTION # 91
Which is a benefit of using change agent networks?

A. They take accountability for delivering all change objectives within agreed timescales
B. They provide reports to management on staff performance
C. They help people keep up to date and involved in the change
D. They take charge of defining and appropriate strategy for change

Answer: C

Explanation:
Change agent networks are groups of people who act as advocates, champions, or ambassadors for a change within an organization. They can help to communicate, implement, and sustain the change at different levels and locations. One of the benefits of using change agent networks is that they help people keep up to date and involved in the change, as they provide information, feedback, support, and guidance throughout the change process. The other options are not benefits of using change agent networks, as they either imply different roles or responsibilities for the change agent networks or are not relevant to their function.References: https://apmg- international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper%2029%
20-%20v1.0.pdf (page 11)

NEW QUESTION # 92
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Eli Ward Eli Ward

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