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To prepare for the Salesforce Certified B2B Solution Architect certification exam, you will need to have a deep understanding of B2B architecture and Salesforce platform. You should have experience in designing and implementing complex B2B solutions, as well as knowledge of Salesforce tools and features such as Apex, Visualforce, and Lightning components.

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Salesforce B2B Solution Architect exam is a challenging and comprehensive test that covers a wide range of topics, including B2B commerce, customer and partner management, data management, and integration. To pass the exam, candidates must demonstrate mastery of these topics and showcase their ability to design and implement effective B2B solutions using Salesforce technologies.

Salesforce Certified B2B Solution Architect Exam Sample Questions (Q56-Q61):

NEW QUESTION # 56
Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users. The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

A. Assess the level of data quality and test new features with a subset of users in production before enabling all users.
B. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.
C. Assess the level of technical debt and test new features in a sandbox before enabling in production.
D. Assess the level of data quality and test new features with a pilot before enabling for all users.

Answer: D

NEW QUESTION # 57
Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessingtheir order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance' Choose 2 answers

A. Create a custom component to display all order information.
B. Use external objects instead of standard B2B Commerce Order object.
C. Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.
D. Enable reporting snapshots to store summarised information.

Answer: B,C

Explanation:
To address performance issues at Northern Trail Outfitters, developing an archiving strategy for older order records can significantly improve system responsiveness by reducing the volume of data actively queried and processed. Additionally, leveraging external objects to manage order data, especially for historical or less frequently accessed records, can further alleviate the load on Salesforce's core databases, improving performance for both internal users and B2B Commerce customers.

NEW QUESTION # 58
A software solutions company has created several SaaS applications that it sells to its customers. The company would like an easier way to allow customers to renew their subscriptions each period. Today, the company has to run reports across multiple disparate systems to find out which products each customer has purchased, their usage levels, and when each customer needs to renew. Tracking and identifying when to contact customers is a very manual process and involves sates people sending emails with invoices attached.
Customersoften mail paper checks to the company, leading to disconnected invoicing and payment processing.
Which two products should a Solution Architect consider to resolve the subscription, invoicing, and payment issues the company is currently experiencing?
Choose 2 answers

A. Salesforce Billing
B. B2B Commerce
C. Salesforce CPQ
D. Salesforce Order Management

Answer: A,C

Explanation:
Option A would involve using Salesforce Billing, which is a product that automates billing processes such as generating invoices, collectingpayments, and managing revenue recognition. Salesforce Billing can also handle subscription billing scenarios such as renewals, amendments, cancellations, and prorations. Salesforce Billing can integrate with Salesforce CPQ to create seamless quote-to-cash workflows.
Option D would involve using Salesforce CPQ (Configure Price Quote), which is a product that helps sales teams create accurate and consistent quotes for complex products and services. Salesforce CPQ can also manage subscriptions by creating recurring quotes with flexible pricing models and contract terms. Salesforce CPQ can integrate with Salesforce Billing to create seamless quote-to-cash workflows.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect

NEW QUESTION # 59
Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teamsshare certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

A. Explanation:
For optimal performance and data access control, the Solution Architect should:
* A. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object. This allows Customer Service to access the necessary contact information while maintaining the principle of least privilege.
* D. For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account. This approach ensures that each team has access to the relevant contacts while keepExternal Sharing Model to create external organization-wideing private information secure and maintaining system performance by minimizing complex sharing rules.
Salesforce's documentation on sharing and visibility best practices recommends such strategies to manage access to records efficiently and securely.
https://trailhead.salesforce.com/en/credentials/sharingandvisibilityarchitect QUESTIONNO: 39 A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers
A: Speak to the business stakeholders to gather their suggestions for improvement.
B: Identify which system integrator did the previous implementation and ask them to document their work.
C: Examine the details of the current configuration to see how it is set up.
D: Work with the system administrator toidentify who has the most knowledge of the current configuration.
B. Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
C. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
D. Set the Contact object to PublicRead Only so that the sharing rules do not bog down performance for sharing.
E. For each Account, assign Sales Contacts to the Sales team andall the rest to a Customer Service representative assigned to the Account.

Answer: A,C,E

Explanation:
* Examine the details of the current configuration to see how it is set up2. This way, you can get a clear picture of what features and functionalities are being used, how they are configured, and how they support the business processes. You can also identify any technical debt, customizations,or integrations that may impact performance or scalability.
* Work with the system administrator to identify who has the most knowledge of the current configuration2. This way, you can leverage their expertise and experience to understand how the system works and why it was designed that way. You can also get their feedback on any issues or challenges they face with maintaining or updating the system.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect

NEW QUESTION # 60
What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that projectstakeholders are aligned with the project team on deliverables?

A. Define and document the business value map with project stakeholders to capture the value provided by the implementation.
B. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.
C. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
D. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.

Answer: C

Explanation:
Ensuring alignment between project stakeholders and the project team is critical for the success of a multi-cloud implementation. By developing and presenting a detailed project scope, outlined in the requirements document, a Solution Architect can clarify expectations and deliverables, fostering a shared understanding of project goals, timelines, and success criteria. This approach helps in managing stakeholder expectations and ensures that all requirements are captured and agreed upon before moving forward with solution design and development. This practice aligns with Salesforce's recommendations for effective project management and stakeholder engagement, ensuring that all parties are aligned and committed to the project's objectives and outcomes.

NEW QUESTION # 61
......

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Derek Hill Derek Hill

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