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ATLASSIAN ACP-120 (Jira Cloud Administrator) Exam is an industry-recognized certification that validates the skills and knowledge required to configure, manage, and maintain Jira Cloud environments. ACP-120 exam is designed for professionals who are responsible for administering Jira Cloud instances and ensuring that they are optimized for their organization's needs. With this certification, individuals can demonstrate their proficiency in Jira Cloud administration and enhance their career prospects in the field of project management.

ATLASSIAN ACP-120: Jira Cloud Administrator Exam is an essential certification program for individuals who want to demonstrate their expertise in Jira Cloud administration. Jira Cloud Administrator certification is recognized globally and provides a standardized measure of excellence in managing and implementing Jira Cloud. Jira Cloud Administrator certification program also helps organizations to identify individuals who have the necessary knowledge and skills to manage Jira Cloud effectively.

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It is similar to the ACP-120 desktop-based software, with all the elements of the desktop practice exam. This mock exam can be accessed from any browser and does not require installation. The Jira Cloud Administrator (ACP-120) questions in the mock test are the same as those in the real exam. And candidates will be able to take the web-based Jira Cloud Administrator (ACP-120) practice test immediately through any operating system and browsers.

ATLASSIAN Jira Cloud Administrator Sample Questions (Q13-Q18):

NEW QUESTION # 13
You are using a bulk operation to move a few stories from a company-managed project to a team-managed project. What will happen to the stories?

• A. Their issue history will be lost.
• B. Their keys will remain the same.
• C. Their issue links will be lost.
• D. Their comments will remain the same.

Answer: D

Explanation:
When moving stories from a company-managed project to a team-managed project using a bulk operation, certain issue attributes are preserved, while others may change or be lost due to differences in project configurations. The definite outcome is thattheir comments will remain the same(Option A), as comments are retained during issue moves.
* Explanation of the Correct Answer (Option A):
* Commentsare part of an issue's data and are preserved when moving issues between projects, whether from a company-managed to a team-managed project or vice versa. The bulk move operation retains all comments attached to the stories, ensuring they remain visible in the target team-managed project.
* Exact Extract from Documentation:
Move issues in Jira Cloud
When moving issues between projects:
* Comments: All comments are retained, including their content, author, and timestamps.To move issues:
* Select issues and chooseBulk change>Move issues.
* Choose the target project and issue type.
* Map fields and statuses as needed.Note: Comments are preserved regardless of the source or target project type (company-managed or team-managed).(Source: Atlassian Support Documentation, "Move issues in Jira Cloud")
* Why This Fits: The bulk move operation ensures that comments are transferred with the stories, makingtheir comments will remain the samea definite outcome.
* Why Other Options Are Incorrect:
* Their keys will remain the same (Option B):
* Issuekeys(e.g., PROJ-123) are project-specific, consisting of the project key and an issue number. When moving issues to a different project (from a company-managed to a team- managed project), the issues are assigned new keys based on the target project's key (e.g., NEWPROJ-456). The original keys do not remain the same.
* Extract from Documentation:
When moving issues to a different project, the issue keys change to reflect the target project's key. The original key is preserved in the issue history as a reference.
(Source: Atlassian Support Documentation, "Move issues in Jira Cloud")
* Their issue links will be lost (Option C):
* Issue links(e.g., "blocks," "is related to") are generally preserved during a move, provided the linked issues remain accessible in the target project and the link types are supported.
While there could be rare cases where links to restricted issues are affected, it is not a definite outcome that links will be lost.
* Extract from Documentation:
Issue links are retained during a move unless the linked issues are inaccessible in the target project due to permissions or restrictions.
(Source: Atlassian Support Documentation, "Move issues in Jira Cloud")
* Their issue history will be lost (Option D):
* Theissue history(e.g., status changes, field updates) is preserved during a move. The history is transferred to the target project, maintaining a record of all changes, including those from the source project.
* Extract from Documentation:
The issue history, including all changes and updates, is retained when moving issues between projects.
(Source: Atlassian Support Documentation, "Move issues in Jira Cloud")
* Additional Notes:
* Steps for the bulk move:
* Run a filter to select the stories inIssues > Search for issues.
* ChooseBulk change > Move issues.
* Select the team-managed project and map statuses or fields as needed.
* The operation requires theMove Issuespermission in the source project andCreate Issues permission in the target project.
* Other attributes (e.g.,status,custom fields) may need mapping due to differences between company-managed and team-managed projects, but comments are always preserved.
:
Atlassian Support Documentation:Move issues in Jira Cloud

 

NEW QUESTION # 14
Two projects share all their schemes. Which two configuration changes would impact both projects?

• A. Updating the project category
• B. Archiving a version
• C. Making the Assignee required
• D. Adding a new component
• E. Adding a new field to a screen
• F. Removing shortcuts

Answer: C,E

Explanation:
When two projects in Jira Software Cloud share all their schemes (e.g., issue type scheme, workflow scheme, screen scheme, field configuration scheme, permission scheme, notification scheme), any changes to these shared schemes will impact both projects. The two configuration changes that would affect both projects are adding a new field to a screen(Option A) andmaking the Assignee required(Option C), as these involve modifications to shared schemes.
* Explanation of the Correct Answers:
* Adding a new field to a screen (Option A):
* Screens in Jira are associated with projects through ascreen scheme, which maps screens to issue operations (e.g., Create, Edit, View) for specific issue types. If two projects share the same screen scheme, adding a new field to a screen (e.g., a custom field or system field) will affect all projects using that screen scheme, as the field will appear on the screen for the corresponding operation.
* Exact Extract from Documentation:
Configure screens
Screens define which fields are displayed during issue operations (Create, Edit, View). Screens are associated with issue types via a screen scheme, and multiple projects can share the same screen scheme.
To add a field to a screen:
* Go toSettings > Issues > Screens.
* Select the screen and add the field.Impact: Adding a field to a screen affects all projects using the same screen scheme, as the field will appear for the associated issue types and operations.(Source: Atlassian Support Documentation, "Configure screens in Jira Cloud")
* Why This Fits: Since the projects share all schemes, including the screen scheme, adding a field to a screen will impact both projects by altering the issue creation, editing, or viewing experience.
* Making the Assignee required (Option C):
* Making theAssigneefield required involves modifying thefield configurationwithin afield configuration scheme. The field configuration determines whether a field is required, optional, or hidden. If two projects share the same field configuration scheme, making the Assignee field required will affect both projects, as issues in both projects will require an assignee to be set.
* Exact Extract from Documentation:
Configure field settings
Field configurations define the behavior of fields (e.g., required, optional, hidden) for specific issue types. A field configuration scheme maps field configurations to issue types, and multiple projects can share the same scheme.
To make a field required:
* Go toSettings > Issues > Field configurations.
* Select the field configuration and mark the field (e.g., Assignee) asRequired.Impact:
Changes to a field configuration affect all projects using the associated field configuration scheme.(Source: Atlassian Support Documentation, "Configure field settings")
* Why This Fits: Since the projects share the field configuration scheme, making the Assignee required will enforce this rule in both projects, impacting their issue creation and editing processes.
* Why Other Options Are Incorrect:
* Adding a new component (Option B):
* Components are project-specific and configured inProject settings > Components.
Adding a component to one project does not affect another project, even if they share schemes, as components are not part of any shared scheme.
* Extract from Documentation:
Manage components
Components are unique to each project and configured inProject settings > Components. They are not shared via schemes, so changes to components in one project do not affect others.
(Source: Atlassian Support Documentation, "Manage components in Jira Cloud")
* Removing shortcuts (Option D):
* Shortcuts (project-specific links to external resources) are configured inProject settings > Shortcutsand are unique to each project. Removing shortcuts in one project does not impact another project, regardless of shared schemes.
* Extract from Documentation:
Manage project shortcuts
Shortcuts are project-specific links to external resources, configured inProject settings > Shortcuts. Changes to shortcuts in one project do not affect other projects.
(Source: Atlassian Support Documentation, "Manage project settings")
* Updating the project category (Option E):
* The project category is a project-specific attribute set inProject settings > Details.
Changing the project category for one project does not affect another project, even if they share schemes, as categories are not tied to schemes.
* Extract from Documentation:
Change project details
The project category is set inProject settings > Detailsand is unique to each project. It does not impact schemes or other projects.
(Source: Atlassian Support Documentation, "Manage project settings")
* Archiving a version (Option F):
* Versions are project-specific and managed inProject settings > Releases. Archiving a version in one project does not affect another project, as versions are not part of shared schemes.
* Extract from Documentation:
Manage versions
Versions are project-specific and configured inProject settings > Releases. Archiving a version affects only the project it belongs to, not other projects, even if they share schemes.
(Source: Atlassian Support Documentation, "Manage versions in company-managed projects")
* Additional Notes:
* Shared schemes ensure consistency across projects, but they also mean that changes to schemes (e.g., screens, field configurations) have a broad impact. Project admins must coordinate with Jira admins to modify schemes, as these changes require system-level permissions.
* Project-specific settings like components, shortcuts, categories, and versions allowfor customization without affecting other projects.
:
Atlassian Support Documentation:Configure screens in Jira Cloud
Atlassian Support Documentation:Configure field settings
Atlassian Support Documentation:Manage components in Jira Cloud
Atlassian Support Documentation:Manage project settings
Atlassian Support Documentation:Manage versions in company-managed projects

 

NEW QUESTION # 15
The HR team approaches you with new requirements they want you to implement:
- Allow users to send requests into Jira by emailing "[email protected]."
- Have those emails automatically turned into "Holiday Requests" in the HR project.
You have already set up an Incoming Mail Server and a mail handler to "Create a new issue or add a comment to an existing issue." Which three additional options can you set with this mail configuration? (Choose three.)

• A. Set a custom field.
• B. Set default Reporter.
• C. Set Environment.
• D. Create new Jira users based on the From address.
• E. Set Assignee and Watchers.

Answer: A,B,C

 

NEW QUESTION # 16
In a company-managed project, a limited set of users should be notified when issues transition to Pending status, and the project admin must be able to manage the list of users. What two items must be configured?
(Choose two.)

• A. Group
• B. Project role
• C. Workflow validator
• D. Custom event
• E. Workflow condition

Answer: B,D

Explanation:
To address the requirement of notifying a limited set of users when issues transition to a "Pending" status in a company-managed project, and allowing the project admin to manage the list of users, two key configurations are necessary: aproject roleand acustom event. Below is the detailed explanation based on official Jira Software Cloud documentation.
* Project Role (Option A):
* Purpose: Project roles allow project administrators to define and manage a group of users who can be assigned specific permissions or notification responsibilities within a project. This is critical for the requirement that the project admin must manage the list of users to be notified.
* How It Works: In Jira, project roles (e.g., "Developers," "Administrators," or a custom role like
"Pending Status Notifiers") are created and managed at the project level. The project admin can add or remove users from these roles without needing global admin permissions, which aligns with the requirement for the project admin to manage the user list.
* Configuration Steps:
* Navigate toProject Settings > Peoplein the company-managed project.
* Create a new project role or use an existing one (e.g., "Pending Notifiers").
* Add users to this role as needed. The project admin can update this list at any time.
* In the notification scheme, associate the project role with the custom event (explained below) to ensure that users in this role receive notifications when the event is triggered.
* Why This Is Necessary: Using a project role ensures scalability and flexibility. Instead of hardcoding individual users or groups in the notification scheme, a project role allows the admin to dynamically manage who receives notifications without modifying the underlying configuration.
* Custom Event (Option C):
* Purpose: A custom event is required to trigger notifications specifically for thetransition to the
"Pending" status. Jira's notification system relies on events to determine when and to whom notifications are sent. By creating a custom event, you can link it to the specific workflow transition (e.g., moving to "Pending") and configure the notification scheme to notify the project role.
* How It Works: In Jira, events are fired during workflow transitions via post functions. A custom event (e.g., "Issue Moved to Pending") can be created and associated with the transition to the
"Pending" status. The notification scheme is then configured to send notifications to the designated project role when this event occurs.
* Configuration Steps:
* Navigate toSettings > System > Events(requires Jira admin permissions).
* Create a new custom event, such as "Issue Moved to Pending," with a description and an appropriate notification template (e.g., "Issue Updated").
* In the workflow used by the project, edit the transition to the "Pending" status:
* Add a post function to the transition, such as"Fire a Generic Event"or a custom event, and select the custom event ("Issue Moved to Pending").
* Update the project'snotification scheme(found inProject Settings > Notificationsor Settings > Issues > Notification Schemes):
* Map the custom event to the project role (e.g., "Pending Notifiers") to ensure that users in this role receive notifications when the event is fired.
* Why This Is Necessary: A custom event is essential because Jira's default events (e.g., "Issue Updated," "Issue Created") may not be specific enough to target only the "Pending" status transition. A custom event ensures that notifications are sent only when the issue transitions to
"Pending," meeting the requirement for targeted notifications.
* Why Other Options Are Incorrect:
* Workflow Condition (Option B):
* A workflow condition controls whether a user can execute a transition (e.g., restricting who can move an issue to "Pending"). It does not influence notifications or manage lists of users to be notified. Therefore, it is irrelevant to the requirement of notifying users and allowing the project admin to manage the user list.
* Workflow Validator (Option D):
* A workflow validator checks whether certain criteria are met before allowing a transition to proceed (e.g., ensuring a field is filled). Like conditions, validators do not handle notifications or user management for notifications, making this option incorrect.
* Group (Option E):
* While groups can be used in notification schemes to define who receives notifications, they are managed by Jira admins at the global level (viaSettings > User Management > Groups ), not by project admins. The requirement specifies that theproject adminmust manage the list of users, which is not feasible with groups since project admins lack permission to edit global groups. Project roles, however, can be managed by project admins, making them the correct choice over groups.
* Additional Notes:
* The configuration assumes a company-managed project, as team-managed projects have simpler permission and notification settings that do not support custom events or complex workflow configurations to the same extent.
* If the project admin lacks permission to edit workflows or notification schemes (which require Jira admin access), they would need to collaborate with a Jira admin to set up the custom event and initial notification scheme. However, once configured, the project admin can manage the project role's membership independently.
* The use of a custom event ensures that notifications are specific to the "Pending" status transition, avoiding unnecessary notifications for other transitions or actions.

 

NEW QUESTION # 17
Contractors will begin using your Jira instance.
You receive the following requirements for them:

How should you manage global permissions for the contractors user group?

• A. Grant them the Browse Users permission.
• B. Grant them the Manage Group Filter Subscriptions permission.
• C. Grant them the Bulk Change permission.
• D. Grant them the Create Shared Objects permission.
• E. Grant them the Jira System Administrators permission.

Answer: A

Explanation:
Reference: https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html

 

NEW QUESTION # 18
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