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Exam C-TS470-2412 Simulator Online, Latest C-TS470-2412 Practice Questions

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SAP C-TS470-2412 Exam Syllabus Topics:

Topic
Details

Topic 1

Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

Topic 2

Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.

Topic 3

Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

Topic 4

Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.

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TOP Exam C-TS470-2412 Simulator Online - SAP SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service - Valid Latest C-TS470-2412 Practice Questions

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q69-Q74):

NEW QUESTION # 69
In which customizing activity do you define service contract determination for service orders?

A. Define Transaction Types
B. Define Settings for Transaction Types
C. Define Item Categories
D. Define Settings for Item Categories

Answer: B

Explanation:
Service contract determinationlinks a service order to an applicable contract for pricing or SLA. The correct answer isDefine Settings for Transaction Types (C), found in SPRO # Service # Transactions. Let's explore.
Why This Activity?
In "Define Settings for Transaction Types," you configure the service order type (e.g., "ZSER") to automatically determine a service contract. This includes settings like "Contract Determination" (e.g., by sold- to party, object) and the determination procedure. For example, a rule might check the equipment in the order against active contracts.
Why Not the Others?
* A & D:Item category settings focus on item-level behavior, not contract determination.
* B:Defines the transaction type structure, not its determination logic.
Example:
Service order type "ZSER" set to determine contract "C001" based on equipment "E001."
"Service contract determination for service orders is defined in the 'Define Settings for Transaction Types' activity."

NEW QUESTION # 70
Which information do you maintain for each line item of an ad hoc billing plan? Note: There are 3 correct answers to this question.

A. Attachment
B. Billing date
C. Description
D. Billing document request ID
E. Billing value

Answer: B,C,E

Explanation:
Anad hoc billing planin a service contract allows flexible billing without fixed periodicity. The correct answers areB, C, E. Let's explore.
* Billing value (B):The amount to be billed (e.g., $500) is mandatory for each line item.
* Description (C):A text field (e.g., "Q1 Service Fee") describes the billing purpose.
* Billing date (E):The date when billing occurs (e.g., 2025-03-31) drives the billing document request.
Why Not the Others?
* Attachment (A):Optional, not required.
* Billing document request ID (D):Generated by the system, not maintained manually.
Example:
Line 1: $200, "Inspection Fee," 2025-04-01.
"Ad hoc billing plan line items include billing value, description, and billing date."

NEW QUESTION # 71
What are some customizing settings you need to maintain so that a repair confirmation (transaction type REPC) can be billed to a customer? Note: There are 3 correct answers to this question.

A. You assign a sales document type to transaction type REPC for the billing document request.
B. You assign a billing plan type to the sales document type used for the billing document request.
C. You maintain what billing type needs to be used for a repair confirmation.
D. You map the service item categories used in the repair confirmation to sales item categories for the billing document request.
E. You make sure each item category used in the repair confirmation corresponds to an item category from Sales that is assigned to the billing type.

Answer: A,D,E

Explanation:
To bill a repair confirmation (REPC) in SAP S/4HANA Service:
* You make sure each item category used in the repair confirmation corresponds to an item category from Sales that is assigned to the billing type: Item categories (e.g., REPI) must map to sales item categories (e.g., TAN) with billing relevance.
* You assign a sales document type to transaction type REPC for the billing document request: A sales document type (e.g., F2 for invoice) is linked to REPC in Customizing to generate billing requests.
* You map the service item categories used in the repair confirmation to sales item categories for the billing document request: This ensures seamless transition from service to sales processes.
* Billing plan type: Optional and not mandatory for basic billing.
* Maintain billing type: Defined globally, not specific to REPC.This is part of in-house repair billing setup."Map service item categories to sales item categories and assign a sales document type to REPC for billing." (SAP Help Portal, Repair Confirmation Billing).

NEW QUESTION # 72
Which of the following are examples of issues that the Service Order Issues app can display directly? Note:
There are 3 correct answers to this question.

A. No Confirmations
B. Contract Expired
C. Negative Margin
D. SLA Issue
E. Not Fully Billed

Answer: A,D,E

Explanation:
TheService Order Issuesapp in SAP S/4HANA Cloud Private Edition, Service (Fiori app) provides real-time visibility into service order problems:
* Not Fully Billed: Displays orders with incomplete billing, a common issue tracked for revenue assurance.
* No Confirmations: Highlights orders lacking confirmations (e.g., time or material), indicating delays in execution tracking.
* SLA Issue: Shows orders breaching service level agreements (e.g., response time), critical for contract compliance.
* Contract Expired: While relevant, this is typically monitored in contract management apps, not directly in the Service Order Issues app.
* Negative Margin: Margin analysis is part of profitability apps, not a direct focus of this app.This aligns with the app's purpose in scope item 3D2 (Service Order Management)."The Service Order Issues app displays issues like Not Fully Billed, No Confirmations, and SLA Issues for proactive resolution." (SAP Fiori Apps Reference Library).

NEW QUESTION # 73
If two packages of a strategy plan are due on the same date, what determines which operations are assigned to a generated call object?

A. The hierarchy of the packages
B. The buffers of the packages
C. The sequence number of the packages
D. The cycle length of each package

Answer: A

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, astrategy planuses a maintenance strategy with multiple packages(e.g., 3 months, 6 months) to schedule tasks. When two packages are due on the same date, the system must decide which operations from the associated task list are included in the generatedcall object(e.
g., a service order). The correct answer isthe hierarchy of the packages (A). Let's dive into this deeply.
Understanding Strategy Plans and Packages:
A strategy plan is linked to a maintenance strategy (e.g., "STR1") that defines packages with different intervals (e.g., Package 1: 3 months, Package 2: 6 months). Each package is assigned to specific operations in a task list (e.g., Operation 0010: oil change, Package 1; Operation 0020: full inspection, Package 2). The hierarchyrefers to the priority or precedence of packages when their due dates overlap, as defined in the strategy's configuration.
Why Hierarchy?
When two packages (e.g., 3 months and 6 months) align on a date (e.g., after 6 months, both are due), the system uses the package hierarchy to determine which operations are included in the call object. In SAP, the hierarchy is typically based on the package with thelongest cycletaking precedence, as it represents a more significant maintenance event. For example:
* Task list: Operation 0010 (Package 1: 3M), Operation 0020 (Package 2: 6M).
* On 2025-06-01 (6 months), both packages are due.
* Hierarchy rule: Package 2 (6M) is higher, so Operation 0020 is included, and Operation 0010 might be skipped or combined based on settings.
Why Not the Others?
* Sequence number (B):Sequence numbers order operations within a task list, not packages in a strategy.
* Buffers (C):Buffers (e.g., tolerance) adjust call timing, not operation assignment.
* Cycle length (D):Cycle length defines when packages are due, but hierarchy decides assignment.
Configuration Insight:
In SPRO # Plant Maintenance # Maintenance Plans # Define Maintenance Strategies, the hierarchy is implicitly set by package order or explicit rules (e.g., "highest cycle wins"). This ensures logical operation selection.
Practical Example:
Strategy: Package 1 (3M), Package 2 (6M). Task list: Op 0010 (P1), Op 0020 (P2). On 2025-06-01, Package
2's higher hierarchy assigns Op 0020 to the call object.
"When multiple packages in a strategy plan are due simultaneously, the hierarchy of the packages determines which operations are assigned to the generated call object."

NEW QUESTION # 74
......

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