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New 100-140 Test Book - Cisco Cisco Certified Support Technician (CCST) IT Support - The Best New 100-140 Test Dumps

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Cisco 100-140 Exam Syllabus Topics:

Topic
Details

Topic 1

Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.

Topic 2

IT Support Job Tasks and Responsibilities: This section of the exam measures skills of an IT Support Specialist and covers foundational help desk concepts such as queue and time management, ticketing systems, service level agreements (SLA), and key performance indicators (KPIs). It includes preparing clear and comprehensive documentation summarizing customer interactions and describes the problem-solving process involving defining issues, collecting information, analyzing causes, implementing solutions, and recording results.

Topic 3

Connectivity and Resource Access Issues: This section measures skills of a Network Support Technician and involves assisting users to establish access to network resources, understanding directory services like Active Directory and cloud access management platforms, and managing multifactor authentication. It also includes troubleshooting connectivity problems with peripherals such as printers, scanners, and teleconferencing devices, as well as verifying basic network settings and diagnosing connectivity using various network commands and tools.

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New Cisco 100-140 Test Dumps | 100-140 Question Explanations

Our Cisco Exam Questions greatly help Cisco Certified Support Technician (CCST) IT Support (100-140) exam candidates in their preparation. Our Cisco 100-140 practice questions are designed and verified by prominent and qualified Cisco Certified Support Technician (CCST) IT Support (100-140) exam dumps preparation experts. The qualified Cisco Certified Support Technician (CCST) IT Support (100-140) exam questions preparation experts strive hard and put all their expertise to ensure the top standard and relevancy of 100-140 exam dumps topics.

Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q220-Q225):

NEW QUESTION # 220
You receive an email from a senior executive at your company requesting immediate transfer of funds for a confidential deal. The email's tone is urgent, and it instructs you to not discuss the matter with anyone.
What is the safest course of action?

A. Transfer the funds as the executive is a trusted authority
B. Reply to the email promising to handle the request promptly
C. Verify the request by calling the executive on a known official number
D. Discuss the email with a colleague to get a second opinion

Answer: C

Explanation:
Correct Answer. B. Verify the request by calling the executive on a known official number Verifying requests for sensitive actions like fund transfers directly through established, secure communication channels prevents falling victim to impersonation.
Option A is incorrect. Blind compliance with such requests can result in financial loss and breaches of protocol.
Option C is incorrect. Discussing the request goes against the instructions and could breach confidentiality if the request were legitimate.
Option D is incorrect. Replying to the email doesn't confirm the authenticity of the request and can lead to potential scams.

NEW QUESTION # 221
During a meeting, a user's laptop with a USB-C port fails to charge when connected to a docking station.
What is the most likely reason for this issue that the IT support technician should investigate first?

A. The laptop requires a proprietary charger
B. The USB-C cable is too long
C. The docking station uses a USB-C cable that does not support Power Delivery (PD)
D. The docking station is not plugged into an AC power source

Answer: C

Explanation:
For a USB-C connection to charge a laptop, especially through a docking station, the cable and docking station must support USB Power Delivery (PD). This feature enables higher power transfer over USB-C, essential for charging laptops. If the docking station or the cable lacks PD support, the laptop will not charge effectively.
Option B is incorrect because cable length can affect data transfer and charging efficiency, but it is less likely to be the primary reason for no charging if the setup previously worked.
Option C is incorrect because while some laptops may require proprietary chargers, most modern laptops with USB-C are designed to be charged via USB-C PD.
Option D is incorrect because while possible, it's assumed that basic setup checks like ensuring the docking station's power source have already been made.

NEW QUESTION # 222
An employee reports that their spreadsheet application crashes every time they attempt to load a particularly large file.
What is the first step they should take to resolve this issue?

A. Change the format of the spreadsheet file
B. Upgrade to a newer version of the spreadsheet application
C. Check if their device meets the application's system requirements
D. Uninstall and reinstall the spreadsheet application

Answer: C

Explanation:
Correct Answer. B. Check if their device meets the application's system requirements Ensuring that the device meets the minimum system requirements of the application is critical, especially when dealing with large files that may require more resources.
Option A is incorrect because uninstalling and reinstalling the application should be considered only after simpler checks, like system requirements, have been verified.
Option C is incorrect as upgrading the application does not necessarily resolve a resource constraint issue.
Option D is incorrect because changing the file format might not address the underlying issue if the application is struggling due to resource limitations.

NEW QUESTION # 223
During a remote support session, a macOS user needs to check whether their Ethernet connection is configured to obtain an IP address via DHCP.
Which ifconfig option should the technician guide the user to use in order to find this specific information?

A. ifconfig en1
B. ifconfig getifaddr en0
C. ifconfig list
D. ifconfig en0

Answer: D

Explanation:
Correct Answer. B. ifconfig en0 ifconfig en0 provides detailed information about the Ethernet interface (typically en0), including whether it is set to receive an IP via DHCP (look for "inet" which includes the IP address and "status: active" to indicate it is operational). This command targets the specific interface likely to be used for Ethernet connections.
Option A is incorrect because ifconfig getifaddr en0 retrieves only the IP address assigned to the Ethernet interface, without indicating whether it's obtained via DHCP.
Option C is incorrect because ifconfig en1 might not be the correct interface for Ethernet if en0 is the designated Ethernet interface; en1 often refers to Wi-Fi.
Option D is incorrect because ifconfig list is not a valid command to view detailed information about specific network interfaces in macOS.

NEW QUESTION # 224
A MacOS user finds that their browser is not saving passwords or form data, even though it used to do so.
Before checking the browser's settings, what should the user be advised to do?

A. Clear the browser cache and cookies
B. Reset the browser to its default settings
C. Enable private browsing mode
D. Disable the browser's security software

Answer: A

Explanation:
Correct Answer. A. Clear the browser cache and cookies Clearing the browser cache and cookies can help reset browser functionality, potentially resolving issues with storing passwords and form data by removing any corrupted cache that may be interfering with this feature.
Option B is incorrect because private browsing mode generally disables the feature to save form data and passwords, which is counterproductive Option C is incorrect as security software within browsers generally does not interfere with the saving of passwords or form data unless specifically configured to do so Option D is incorrect as resetting the browser completely is a more extreme step that should be taken only if clearing the cache does not solve the issue

NEW QUESTION # 225
......

The goal of a Cisco 100-140 mock exam is to test exam readiness. Actual4Cert’s online Cisco 100-140 practice test can be accessed online through all major browsers such as Chrome, Firefox, Safari, and Edge. You can also download and install the offline version of Cisco 100-140 practice exam software on Windows-based PCs only. You can prepare for the Cisco Certified Support Technician (CCST) IT Support exam without an internet connection using the offline version of the mock exam. Cisco 100-140 Practice Test not only gives you the opportunity to practice with real exam questions but also provides you with a self-assessment report highlighting your performance in an attempt.

New 100-140 Test Dumps: https://www.actual4cert.com/100-140-real-questions.html

2025 Latest Actual4Cert 100-140 PDF Dumps and 100-140 Exam Engine Free Share: https://drive.google.com/open?id=1Y01ZxJHkEPYJ6bScD19gwrY84yE7bOi9

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