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CASM Valid Exam Discount High-quality Questions Pool Only at LatestCram

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Peoplecert CASM Exam Syllabus Topics:

Topic
Details

Topic 1

Continuous Process Improvement: Discusses the necessity of ongoing process improvement through reviews and automation, ensuring that processes evolve to meet changing needs effectively.

Topic 2

Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.

Topic 3

Agile manifesto core values: This section of the exam measures the skills of Process Designers and covers the significance of cross-functional teams that promote trust, collaboration, and efficiency in achieving organizational goals. Understanding these core values is essential for fostering a productive work environment.

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q37-Q42):

NEW QUESTION # 37
What is the term for a process that has enough value that people are willing to use it initially?

A. Minimum Value Process
B. Beta Release
C. Proof of Concept
D. Minimum Viable Process

Answer: D

Explanation:
A Minimum Viable Process (MVP) is the smallest functional version of a process that delivers enough value for initial use while allowing for iterative refinement.
A . Incorrect. "Minimum Value Process" is not a recognized term in Agile.
B . Correct. The MVP concept aligns with Agile principles, focusing on delivering value early while enabling incremental improvements.
C . Incorrect. A Beta Release applies to software products rather than processes.
D . Incorrect. A Proof of Concept demonstrates feasibility but does not necessarily deliver usable value.
Reference:
Lean Startup by Eric Ries: MVP concept.
Agile principles: Iterative delivery and customer feedback.

NEW QUESTION # 38
What is Agile Service Management?

A. A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
B. A framework that ensures that service management processes reflect Agile values and are designed with 'just enough' control and structure
C. A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
D. A cultural movement that aims to increase software delivery velocity and improve service reliability

Answer: B

Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive. Let's analyze the options:
A . Incorrect. While Agile Service Management does improve service delivery and reliability, calling it solely a cultural movement is too narrow.
B . Incorrect. This describes Lean principles rather than Agile Service Management.
C . Incorrect. This describes DevOps rather than Agile Service Management.
D . Correct. Agile Service Management focuses on adapting service processes to align with Agile values, balancing flexibility with adequate control to ensure efficiency.
Reference:
ITIL 4 Service Value System.
Agile Service Management Guide (Agile and ITIL integration).

NEW QUESTION # 39
Which statement describes the Definition of Done?

A. When a Team completes all of their work for a Sprint
B. From the Sprint Review, a description of what was completed during the Sprint
C. Items that need to be completed during the Sprint for success
D. Shared understanding of expectations for an increment or backlog item

Answer: D

Explanation:
The Definition of Done (DoD) is a shared understanding of what constitutes completeness for a backlog item or increment, ensuring transparency and quality.
A . Incorrect. This describes Sprint requirements, not the Definition of Done.
B . Correct. The DoD is an agreement among the team about the criteria that must be met for work to be considered done.
C . Incorrect. The Sprint Review reflects completed work but does not define the DoD.
D . Incorrect. Completing work for a Sprint doesn't necessarily mean adhering to the DoD.
Reference:
Scrum Guide 2020: Definition of Done.

NEW QUESTION # 40
Which event marks the beginning of a Sprint in Scrum?

A. Sprint Start
B. Daily Scrum
C. Sprint Planning
D. Sprint Review

Answer: C

Explanation:
In Scrum, Sprint Planning is the event where the team collaborates to define the Sprint Goal and decide which items from the Product Backlog will be worked on during the Sprint. This marks the formal beginning of the Sprint.
A . Correct. Sprint Planning kicks off the Sprint by setting its goals and scope.
B . Incorrect. "Sprint Start" is not an official Scrum term.
C . Incorrect. Sprint Review happens at the end of the Sprint to inspect the increment.
D . Incorrect. The Daily Scrum occurs every day during the Sprint but does not mark its start.
Reference:
Scrum Guide 2020: Sprint Planning

NEW QUESTION # 41
What BEST describes the Practice Backlog?

A. The single source of requirements for a practice
B. The project plan that will guide the practice's implementation roadmap
C. The artifact that documents what will be needed in the next Sprint
D. All of the above

Answer: A

NEW QUESTION # 42
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Arthur Gray Arthur Gray

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