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Go With SAP C-C4H22-2411 Exam Questions [2025] For Instant Success

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SAP C-C4H22-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section evaluates the ability of IT Solution Architects to apply clean core principles to ERP systems. It emphasizes maximizing business process agility, reducing adaptation efforts, and accelerating innovation.

Topic 2

Data Integrations Advanced: Designed for Data Center Network Engineers, this section delves into advanced data integration techniques. It encompasses store data onboarding (CSV), product data integration (URL, Google Tag Manager), sales data onboarding (APIs), customer data onboarding (APIs, CSV), Predict, and the SAP Customer Data Platform connector. The emphasis is on describing and explaining these integration methods.

Topic 3

Account Creation and Settings: This section targets IT Solution Architects, covering the provisioning of environments and configuration of various settings. It includes contact data integration, DNS settings, SSL certificates, email channel setup and compliance, account security settings, and channel setup. The focus is on describing, explaining, and configuring these elements.

Topic 4

Data Collection and Contact Management: Aimed at Data Center Network Engineers, this section focuses on contact management, block lists, Smart Insight, Web Extend, relational data, and plug-in onboarding for platforms like SAP Commerce, SAP Customer Data Platform, and Magento. It assesses the ability to describe, explain, and utilize these components effectively.

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SAP Certified Associate - Implementation Consultant - SAP Emarsys Sample Questions (Q60-Q65):

NEW QUESTION # 60
You are implementing Web Channel and you are told to use all Web campaign types available. What are your choices? Note: There are 3 correct answers to this question.

A. Overlay: to have content appear above the normal website content
B. Ribbon: to display a ribbon at the top or bottom of the page
C. Space: to insert blank elements on your website
D. Embed: to replace a selected element on your website
E. Category: to insert a category-level recommendation

Answer: A,B,D

Explanation:
SAP Emarsys Web Channel offers specific campaign types:
* Option A (Embed):Correct. Replaces an element on the site with campaign content.
* Option B (Ribbon):Correct. Displays a banner at the top or bottom of the page.
* Option E (Overlay):Correct. Shows content (e.g., pop-ups) above the website.
* Option C:Incorrect. "Space" is not a Web Channel campaign type; it's a misnomer.
* Option D:Incorrect. "Category" relates to recommendations, not a distinct campaign type.The SAP Emarsys Help Portal under "Web Channel" lists Embed, Ribbon, and Overlay as types.References:SAP Emarsys Help Portal - "Web Channel" (https://help.emarsys.com/).

NEW QUESTION # 61
Below are some example use cases that you would like to implement in SAP Emarsys. Which options are using triggered email? Note: There are 3 correct answers to this question.

A. Send a marketing email on a contact's birthday.
B. Send a confirmation email after a contact's purchase.
C. Send a delivery status update email upon status change.
D. Send a win-back email for defecting customers.
E. Send account details to registered contacts.

Answer: B,C,E

Explanation:
In SAP Emarsys,triggered emailsare automated messages sent in response to specific actions or eventsinitiated by contacts. These emails are essential for delivering timely and relevant information based on user interactions.
Correct Options:
A: Send a confirmation email after a contact's purchase.This is a classic example of atransactional email, a subset of triggered emails. Such emails provide essential information about a recent transaction, ensuring customers have immediate confirmation and details of their purchase.
C: Send a delivery status update email upon status change.These emails notify customers about changes in their order's delivery status, such as shipping confirmations or delays. They are triggered by specific events in the order fulfillment process, keeping customers informed in real-time. help.emarsys.com D: Send account details to registered contacts.Upon successful registration, sending account details or welcome information is a common practice. This triggered email ensures that new users receive necessary information about their account promptly.
Incorrect Options:
B: Send a marketing email on a contact's birthday.While sending birthday emails is a common marketing strategy, they are typically scheduled based on date and time rather than being triggered by a specific user action. Therefore, they are not considered triggered emails.
E: Send a win-back email for defecting customers.Win-back emails aim to re-engage customers who haven't interacted with the brand for a certain period. These are usually part of a re-engagement campaign and are not triggered by a specific user action but rather by a lack of activity over time.
Understanding these distinctions ensures that automated email strategies are effectively aligned with user behaviors and business objectives.

NEW QUESTION # 62
Which of the following are valid methods to track revenue? Note: There are 2 correct answers to this question.

A. Last Touch > Attribution window 9 days > Touchpoint email click
B. First Touch > Attribution window 365 days > Touchpoint Mobile Engage Push open
C. First Touch > Attribution window 366 days > Touchpoint email open
D. First Touch > Attribution window 7 days > Touchpoint Web Channel click

Answer: A,D

Explanation:
Revenue tracking in SAP Emarsys uses attribution models:
* Option B:Correct. Last Touch with a 9-day window and email click touchpoint is a valid setup for attributing revenue to a specific interaction.
* Option D:Correct. First Touch with a 7-day window and Web Channel click is a standard method for tracking revenue from web interactions.
* Option A:Incorrect. A 365-day window exceeds the typical maximum attribution window (90 days) in Emarsys.
* Option C:Incorrect. Similarly, 366 days is beyond the supported attribution window limit.The SAP Emarsys Help Portal under "Revenue Attribution" specifies supported windows (up to 90 days) and touchpoints.References:SAP Emarsys Help Portal - "Revenue Attribution" (https://help.emarsys.com/).

NEW QUESTION # 63
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?

A. It indicates the call was successful.
B. There is an error in the information provided that needs correcting.
C. An internal issue occurred and you should try again.
D. Your API credentials are incorrect.

Answer: B

Explanation:
HTTP response codes in SAP Emarsys API indicate call status:
* Option A:Correct. A 400 Bad Request means the request contains invalid data (e.g., syntax error, missing parameters) that needs correction.
* Option B:Incorrect. Internal issues return a 500-series code, not 400.
* Option C:Incorrect. Incorrect credentials typically return a 401 Unauthorized, not 400.
* Option D:Incorrect. Success is a 200 OK, not 400.The SAP Emarsys API Documentation defines 400 as a client-side error.References:SAP Emarsys API Documentation - "Response Codes" (https://dev.
emarsys.com/).

NEW QUESTION # 64
You want reply mail to be sent to an external, monitored inbox on one of your own servers. How can you do this? Note: There are 2 correct answers to this question.

A. Configure the SAP Emarsys MX DNS record and create your own MX record in parallel.
B. Configure the SAP Emarsys MX DNS record by adding your own server domain.
C. Configure the SAP Emarsys Reply Management feature to forward replies.
D. Configure the SAP Emarsys MX DNS record in your template footer to forward replies.

Answer: A,C

Explanation:
To route reply mail to an external inbox in SAP Emarsys:
* Option B:Correct. The Reply Management feature allows configuration to forward replies to a specified external inbox.
* Option D:Correct. Configuring the Emarsys MX DNS record alongside your own MX record ensures replies are routed to your server while maintaining Emarsys email functionality.
* Option A:Incorrect. The template footer doesn't control MX records or reply routing.
* Option C:Incorrect. Adding your domain to the Emarsys MX record alone doesn't suffice without parallel configuration.The SAP Emarsys Help Portal under "Reply Management" and "DNS Configuration" details these options.References:SAP Emarsys Help Portal - "Reply Management" (https://help.emarsys.com/).

NEW QUESTION # 65
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