Blog

Alan Black Alan Black

0 Course Enrolled • 0 Course Completed

Biography

100% Pass Rate Latest CITM Dumps Questions for Real Exam

2025 Latest itPass4sure CITM PDF Dumps and CITM Exam Engine Free Share: https://drive.google.com/open?id=1LL97DrGRzZMvZAYjo_ebysM34c49fAFm

Before you really attend the CITM exam and choose your materials, we want to remind you of the importance of holding a certificate like this one. Obtaining a CITM certificate likes this one can help you master a lot of agreeable outcomes in the future, like higher salary, the opportunities to promotion and being trusted by the superiors and colleagues. All these agreeable outcomes are no longer dreams for you. And with the aid of our CITM Exam Preparation to improve your grade and change your states of life and get amazing changes in career, everything is possible. It all starts from our CITM learning questions.

EXIN CITM Exam Syllabus Topics:

Topic
Details

Topic 1

Risk Management: This domain evaluates the capabilities of an IT Risk Manager and involves identifying, assessing, and mitigating IT-related risks. It addresses developing risk frameworks, compliance management, and proactive measures to safeguard IT assets and operations.

Topic 2

Service Management: This domain targets a Service Delivery Manager and focuses on managing IT services to ensure consistent and efficient delivery. It includes establishing service level agreements (SLAs), incident and problem management, continuous service improvement, and aligning IT services with business demands.

Topic 3

Information Security Management: This section targets an Information Security Manager and focuses on protecting information assets from threats. It covers policy development, security controls implementation, incident response, data protection, and compliance with legal and regulatory requirements to maintain confidentiality, integrity, and availability.

Topic 4

IT Organization: This domain targets an IT Operations Manager and focuses on the design and management of IT organizational structures. It includes defining roles and responsibilities, establishing governance frameworks, managing resources effectively, and fostering collaboration to support IT service delivery and business needs.

>> Latest CITM Dumps Questions <<

CITM Valid Exam Vce & Valid Dumps CITM Sheet

Almost no one likes boring study. Teachers and educationist have tried many ways to solve this problem. Arousing the interest might be the most effective method. So our company is focused on reforming preparation ways of the CITM exam. Rigid memory is torturous and useless. Our CITM Study Materials combine the knowledge with the new technology, which could greatly inspire your motivation. And if you click on our CITM practice questions, you will feel the convenience.

EXIN EPI Certified Information Technology Manager Sample Questions (Q39-Q44):

NEW QUESTION # 39
Activities in a project are discussed in a Work Breakdown Structure (WBS) session during the planning phase. Team members inform the project manager that whilst estimating the duration for activities, a lot of data exist about the effort required for each of them. Which estimation technique is best considered?

A. Bottom-up
B. Three-point
C. Top-down
D. Comparative

Answer: A

Explanation:
When a lot of data exist about the effort required for project activities, thebottom-upestimation technique (D) is most appropriate. This method involves estimating the effort for each task in theWork Breakdown Structure (WBS)individually, then aggregating them to derive the total project duration or cost. It leverages detailed data for accuracy, as perPMBOK's estimation techniques.
* Top-down (A):Uses high-level estimates based on historical data or expert judgment, less accurate with detailed task data available.
* Three-point (B):Uses optimistic, pessimistic, and most likely estimates for uncertainty, but is less focused on leveraging detailed effort data.
* Comparative (C):Likely refers to analogous estimation, which relies on comparisons to past projects, not detailed task data.
Bottom-up estimation is ideal when detailed effort data is available, ensuring precision in project planning.
Reference:EPI CITM study guide, under Project Management, likely covers PMBOK's estimation techniques, emphasizing bottom-up for detailed data scenarios. Refer to sections on project planning or cost
/duration estimation.

NEW QUESTION # 40
One of the company's assets is valued at $200,000.00. Based on historical data, the exposure factor is 25%, and the Annual Loss Expectancy (ALE) is calculated at $100,000.00. What is the Annualized Rate of Occurrence (ARO)?

A. 0
B. 0.4
C. 1

Answer: A

Explanation:
Inrisk management, theAnnual Loss Expectancy (ALE)is calculated as:
ALE = Single Loss Expectancy (SLE) × Annualized Rate of Occurrence (ARO), whereSLE = Asset Value × Exposure Factor (EF).
Given:
* Asset Value = $200,000
* Exposure Factor (EF) = 25% = 0.25
* ALE = $100,000
Calculate SLE:
SLE = Asset Value × EF = $200,000 × 0.25 = $50,000
Calculate ARO:
ALE = SLE × ARO
$100,000 = $50,000 × ARO
ARO = $100,000 ÷ $50,000 = 2
Thus, theAnnualized Rate of Occurrence (ARO)is2(C), meaning the incident is expected to occur twice per year.
* 0.4 (A):Incorrect; implies a lower frequency (0.4 times per year).
* 1 (B):Incorrect; would yield an ALE of $50,000, not $100,000.
Reference:EPI CITM study guide, under Risk Management, likely covers quantitative risk analysis, including ALE, SLE, and ARO calculations. Check sections on risk assessment or quantitative analysis.

NEW QUESTION # 41
A customer survey needs to be designed. What is the most important factor for success?

A. Minimum duration to complete
B. Make use of leading and loaded questions
C. Relevant questions to meet the objective
D. Use a rating scale only

Answer: C

Explanation:
The most important factor for a successfulcustomer surveyinservice managementisrelevant questions to meet the objective(A). According toITIL's continual service improvement (CSI), surveys must be designed with questions that align with the survey's goals (e.g., assessing service quality or customer satisfaction) to gather meaningful data for actionable improvements.
* Use a rating scale only (B):Restricting to rating scales limits question variety and may not capture qualitative insights.
* Leading and loaded questions (C):These bias responses, reducing survey validity.
* Minimum duration (D):While brevity is important, relevance of questions is critical for achieving the survey's purpose.
Reference:EPI CITM study guide, under Service Management, likely references ITIL's CSI framework for survey design. Check sections on customer feedback or service improvement.

NEW QUESTION # 42
Due to technical and operational constraints, the preferred control to lower the risks identified is to outsource part of IT operations to an external vendor. What type of risk treatment is applied here?

A. Transferred
B. Retention
C. Modification
D. Sharing

Answer: A

Explanation:
Outsourcing IT operations to an external vendor is a form ofrisk transfer(C), where the responsibility for managing certain risks (e.g., operational or technical risks) is shifted to the vendor. According toISO 31000, risk treatment strategies include transferring risk to a third party, often through contracts or outsourcing agreements, where the vendor assumes responsibility for mitigating specific risks.
* Sharing (A):Involves distributing risk among multiple parties, not fully transferring it to one.
* Retention (B):Means accepting the risk without mitigation, not applicable here.
* Modification (D):Refers to changing processes or controls to reduce risk, not outsourcing.
Reference:EPI CITM study guide, under Risk Management, likely references ISO 31000's risk treatment strategies, including risk transfer. Check sections on risk treatment or outsourcing.

NEW QUESTION # 43
One particular incident repeatedly occurs every first day of the working week. As part of problem management, it is decided to gather a group of technical specialists to conduct problem analysis. Which technique is recommended?

A. 5-Whys
B. Fault isolation
C. Kepner-Tregoe
D. Technical observation post

Answer: A

Explanation:
For a recurring incident,problem managementinITILaims to identify the root cause to prevent future occurrences. The5-Whystechnique (C) is recommended as it involves repeatedly asking "why" to drill down to the root cause of the issue. This simple, effective method is suitable for a group of technical specialists analyzing a recurring problem, such as an incident occurring every Monday, which may stem from a specific process, configuration, or system issue.
* Kepner-Tregoe (A):A structured decision-making and problem-solving method, more complex and less focused on root cause analysis alone.
* Technical observation post (B):Not a standard problem management technique; likely a distractor.
* Fault isolation (D):Focuses on isolating faulty components, more applicable to hardware issues than recurring process-related incidents.
The 5-Whys technique is widely used in ITIL problem management for its simplicity and effectiveness in collaborative root cause analysis.
Reference:EPI CITM study guide, under Service Management, likely references ITIL's problem management techniques, including 5-Whys. Check sections on problem analysis or root cause analysis.

NEW QUESTION # 44
......

Desktop-based practice exam software CITM is the first format that itPass4sure provides to its customers. It helps track the progress of the candidate from beginning to end and provides a progress report that is easily accessible. This EXIN CITM Practice Questions is customizable and mimics the real exam, with the same format, and is easy to use on Windows-based computers. The product support staff is available to assist with any issues that may arise.

CITM Valid Exam Vce: https://www.itpass4sure.com/CITM-practice-exam.html

BONUS!!! Download part of itPass4sure CITM dumps for free: https://drive.google.com/open?id=1LL97DrGRzZMvZAYjo_ebysM34c49fAFm

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Alan Black Alan Black

Biography

COOKIE NOTICE