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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic
Details

Topic 1

• Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Topic 2

• App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

Topic 3

• Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.

Topic 4

• Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Topic 5

• User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.

Topic 6

• Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.

Salesforce Certified Slack Administrator Sample Questions (Q87-Q92):

NEW QUESTION # 87
How many integrations can be installed on a workspace on the Standard plan?

• A. 5 integrations
• B. Unlimited
• C. 25 integrations
• D. 10 integrations

Answer: B

NEW QUESTION # 88
You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

• A. Contact Slack, and request access to export the required public channel data.
• B. Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
• C. Use the Import/Export Data tool under workspace settings to export the required public channel data.
• D. Use the Discovery APIs to export the required public channel data.

Answer: C

Explanation:
Slack's documentation for the Business+ plan specifies:
"Workspace Owners can use the standard Import/Export Data tool to export data from public channels without needing to contact Slack or request additional permissions." Discovery APIs (D) are only available on the Enterprise Grid plan. A and B would only apply for more extensive exports (such as private channels, which would require special approval, typically for compliance or legal reasons).
(Reference: Slack Administration Study Guide - Exporting Data from Slack)

NEW QUESTION # 89
You're planning a surprise milestone birthday party for your Team Leader virtually. Currently, the planning committee consists of two other direct team members However, there are plans to invite a few cross-functional friends, and ask them to contribute towards a gift basket and flowers.
What should you do to facilitate the conversation?
(Select the best answer.)

• A. Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process
• B. Create a thread for planning in your existing team channel and

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